Derek Bergeron
Montreal,QC
Summary
Dynamic Quality Assurance Inspector with over 25 years of experience at Airbus, adept at enhancing aircraft safety and compliance. Proven leadership in cross-functional teams, implementing ISO 9001 standards, and driving quality improvements. Strong analytical skills complemented by effective project management, ensuring timely resolution of quality issues and fostering a culture of excellence.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Quality Assurance Inspector
Airbus
01.2023 - Current
- Conducted inspections on aircraft components for quality compliance and safety standards.
- Collaborated with engineering teams to identify and resolve quality issues.
- Documented inspection results and maintained accurate quality records.
- Monitored production operations to identify potential problems with quality assurance.
- Documented non-conforming items found during inspections according to established guidelines.
- Participated in internal audits of manufacturing processes in order to identify areas needing improvement.
- Adhered strictly to ISO 9001 Quality Management System standards at all times.
- Recommended improvement measures to production process to meet quality control standards.
- Adhered to safety protocols to minimize equipment damage and avoid injuries.
R&D Manager
3 Points Aviation
01.2019 - Current
- Managed project timelines and resources for multiple R&D initiatives simultaneously.
- Collaborated with engineering teams to refine product designs for optimal performance.
- Conducted feasibility studies to assess new technologies and materials for aviation applications.
- Oversaw compliance with industry regulations and safety standards in R&D processes.
- Facilitated knowledge sharing sessions to promote best practices among team members.
- Coordinated testing phases, ensuring thorough evaluation of prototypes and concepts.
- Implemented strategic plans to align R&D efforts with company goals and market needs.
- Liaised with marketing, R&D leadership and customers to build out roadmap and own research projects.
- Built relationships with stakeholders, key partners and cross-divisional R&D leaders to implement road map and deliver on current projects.
- Worked with cross-functional teams to gain alignment and move initiatives from product ideas to commercialization.
- Partnered across R&D organization to maintain engineering portfolio, enable development process, champion technical rigor and reliability and expand technical capabilities.
- Coordinated activities of R&D team to meet agreed department and project deliverables for active projects.
- Recommended improvements to systems and related processes and worked with corresponding departments to implement improvements.
- Provided technical guidance to junior members of the team by conducting regular training sessions.
- Led team meetings with staff members from various disciplines to discuss project objectives.
- Evaluated existing processes and technologies used in R&D operations to identify areas for improvement.
- Established performance metrics to measure progress during each stage of the R&D cycle.
- Oversaw design reviews, testing activities, and quality assurance procedures on all prototypes.
- Prepared detailed reports outlining the results of completed projects for upper management review.
- Organized brainstorming sessions with key stakeholders for generating ideas about new products or services.
- Managed budgets and resources to ensure efficient use of funds in R&D projects.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Assigned work and monitored performance of project personnel.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Implemented quality control measures to uphold company standards.
Licensed Avionics Engineer, Crew Lead
Premier Aviation
01.2018 - 01.2019
- Designed avionics systems for commercial aircraft to enhance operational capabilities.
- Conducted thorough testing and troubleshooting of avionics components and systems.
- Collaborated with cross-functional teams to ensure compliance with aviation regulations.
- Developed technical documentation for avionics installations and maintenance procedures.
- Implemented upgrades to existing avionics systems for improved performance and reliability.
- Provided expert guidance on avionics issues to maintenance personnel and engineers.
- Analyzed system failures to identify root causes and propose effective solutions.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Conducted research into new technologies that could be used to improve existing avionic systems.
- Utilized advanced techniques such as signal analysis and fault isolation when troubleshooting complex issues involving an aircraft's electrical system.
- Led research, design, and testing of launch and recovery systems.
- Documented all work performed on aircrafts' electronic systems according to company standards.
- Ensured that all necessary paperwork was completed accurately before performing any maintenance tasks on an aircraft's electronic system.
- Provided technical support for the installation, maintenance, repair, and upgrade of aircraft avionics systems.
- Created and executed test plans, scripts, and procedures for various avionic systems.
- Collaborated with other departments within the organization regarding design changes or modifications needed for existing avionic systems.
- Analyzed system requirements and designed solutions to meet customer needs.
- Performed system integration activities including troubleshooting and debugging software and hardware problems.
- Evaluated new products from vendors in order to determine their suitability for use in the field.
- Developed and tested avionics systems to ensure compliance with safety regulations.
- Researched industry trends related to aviation electronics technology in order to stay up-to-date on best practices.
- Provided feedback on engineering designs related to aviation electronics technology.
- Participated in team meetings discussing current projects involving avionics equipment installation or upgrades.
- Prepared reports detailing the results of tests conducted on different components of an aircraft's electronic system.
- Conducted regular inspections of aircrafts' electronic systems in order to identify potential areas for improvement.
- Installed, configured, maintained, repaired, and upgraded various types of avionics equipment in accordance with manufacturer specifications.
- Assisted customers with technical inquiries regarding their aircraft's electronic system.
- Assisted in the development of training materials related to aircraft avionics equipment operations.
- Diagnosed hardware issues with avionics equipment using a variety of testing tools.
- Monitored operational performance of aircrafts' electronic systems to identify potential issues or malfunctions.
- Completed thorough tests to evaluate and improve performance of aerospace systems.
- Coordinated advanced avionics designs for guidance, navigation and controls.
- Documented test plans, analyses and results for formal reports and polished design presentations.
- Analyzed, troubleshot, and optimized aerospace designs for use.
- Installed monitoring devices to provide ongoing surveillance of high-value assets.
- Maintained strong knowledge of practices associated with government agency guidelines for aircraft installations and implemented expertise to boost project success.
- Identified, developed and implemented cost estimates and scope of work schedules for every job function to enhance efficiency.
- Performed systems readiness tests and inspections to verify adherence to specifications.
- Oversaw technical planning, system integration, verification, and validation involved in systems to optimize performance.
- Established design and fabrication parameters and interpreted tests to verify adherence.
- Traveled extensively to customer sites to ascertain project requirements and discuss potential technical constraints.
- Assembled progressive plans, communicated instructions to crew members and monitored performance.
- Managed inventory levels and organized supplies for optimal service delivery.
- Led daily operations and coordinated team activities for efficient workflow.
- Trained new crew members on safety protocols and operational procedures.
- Ensured compliance with health and safety regulations during shift operations.
- Implemented process improvements to enhance team productivity and efficiency.
- Responded promptly to customer inquiries or complaints in a professional manner.
- Provided guidance and support to team members in order to ensure successful completion of tasks.
- Coordinated with other departments within the organization to ensure efficient operations.
- Performed regular inspections of equipment used by crew members to ensure proper functioning.
- Settled issues among crew members by addressing problems immediately and mediating disagreements.
- Resolved conflicts between employees while maintaining a positive working environment.
- Conducted daily staff meetings to review progress and discuss upcoming tasks.
- Monitored employee performance and provided feedback for improvement.
- Collaborated with senior management on strategic initiatives that would improve productivity.
- Reviewed reports from supervisors regarding production levels and quality control issues.
- Maintained high standards of customer service during peak hours.
- Mentored newly hired crew members to prepare each for job roles.
- Established and maintained professional working relationships with employees.
- Delegated daily tasks to team members to optimize group productivity.
- Managed multiple employees in various job tasks throughout phases of project completion.
- Inspected cleanliness, organization and safety of job sites after every shift.
- Suggested changes in working conditions and use of equipment to increase crew efficiency.
- Operated equipment with strong focus on safety and ground communication.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Demonstrated best safety practices working at heights and lifting various objects.
- Signaled equipment operators to facilitate alignment, movement or adjustment of machinery.
Class 5 Driver Education Instructor
Owner/Operator, Academy of Defensive Driving
01.2016 - 01.2018
- Operated vehicles safely during defensive driving courses for diverse clientele.
- Instructed students on safe driving techniques and defensive maneuvers.
- Maintained vehicle cleanliness and ensured proper functioning before each session.
- Assisted in curriculum development by providing feedback from practical sessions.
- Collaborated with instructors to enhance training materials and resources.
- Monitored student progress and provided constructive feedback for improvement.
- Managed scheduling of driving sessions to optimize instructor availability and resources.
- Ensured compliance with all local traffic laws and safety regulations during operations.
- Delivered goods and services to customers on time and in excellent condition.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Documented daily mileage, gas, and other data.
- Adhered to company policies and procedures related to safety and security standards.
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Picked up clients from specific locations to transport and drop off at destinations.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Maintained accurate logs of vehicle inspections and repair status.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Achieved consistently high customer scores due to exceptional service.
- Inspected vehicles for mechanical items and safety issues prior to operating them.
- Adhered to traffic laws and regulations to prevent accidents.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Operated a variety of vehicles safely in diverse weather conditions.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Developed educational materials for driving safety and awareness courses.
- Conducted interactive classroom sessions for diverse groups of students.
- Assessed student performance and provided constructive feedback on driving skills.
- Implemented effective teaching strategies to enhance learning experiences.
- Facilitated hands-on training sessions in various driving environments.
- Mentored new instructors on curriculum delivery and classroom management techniques.
- Coordinated with local organizations to promote defensive driving programs.
- Attended professional development workshops to stay up-to-date on education topics.
- Conducted parent-teacher conferences to discuss children's progress.
- Developed and implemented innovative teaching strategies to engage students in the learning process.
- Provided individualized instruction to each student by encouraging interactive learning.
- Incorporated technology into the curriculum when appropriate.
- Maintained records of student progress and provided progress reports to parents.
- Provided additional help during office hours for struggling students.
- Assessed student learning outcomes and adjusted instruction accordingly.
- Integrated technology into classroom instruction to enhance student engagement.
- Encouraged creativity among students by providing an open environment for ideas and expression.
- Monitored classroom activities to ensure that students were engaged in productive tasks.
- Developed and implemented lesson plans for students of all ages.
- Created a positive classroom atmosphere conducive to learning.
- Evaluated the effectiveness of teaching methods by assessing student achievement.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Participated in workshops, trainings and conferences to improve educational skills.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
- Remained calm and patient in student interactions to support individual growth and development.
- Prepared and graded subject tests for students.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Used videos, lectures and moderated discussions to engage students during class.
- Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
- Tested students' comprehension of subject matter through quizzes, tests and projects.
- Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
- Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
- Introduced and encouraged debate-style classroom setting to increase student active participation and critical thinking.
- Led students through safety procedures for active shooter and fire drills.
Avionics Lead Engineer
Air Canada/Aveos
01.2006 - 01.2012
- Responsible for day-to-day maintenance, repair, and modification of Aircraft
Design Engineer, Project Lead
Aero Consulting Services
01.2004 - 01.2006
- Supply customers and Transport Canada with AutoCAD schematics and technical reports for modifications to all types of Aircraft for issuance of LSTCs.
Avionics Engineer
Air Canada
01.1999 - 01.2002
- Responsible for day-to-day maintenance, repair, and modification of Aircraft
Avionics Engineer
Manitoba Government Air Services
01.1998 - 01.1999
- Responsible for day-to-day maintenance, repair, and modification of Aircraft
Education
Civil Engineering Technology - Structures
Red River College
Winnipeg, MB01.2016
Power Point Level 1& 2 -
Train Canada
Winnipeg, MB01.2012
Excel Level 1&2 -
Train Canada
Winnipeg, MB01.2011
Driver Instructor License class 5 -
Red River College
Winnipeg, MB01.2011
Embraer 175/190 Endorsement -
Air Canada
Winnipeg, MB01.2010
Airbus A319/320/321 Endorsement -
Air Canada
Winnipeg, MB01.2004
AME (E - Avionics) License -
Transport Canada
Winnipeg, MB01.2002
Electronics Engineering Tech. (Avionics) -
New Brunswick CC
Moncton, NB01.1998
Skills
- Provided supervision, technical guidance and leadership to the Avionics Engineering staff
- Provided Section Project Management surveillance to ensure tasks are completed on time and within budget, and assign manpower as required
- Liaise with the customers, Senior Management and the various Company departments as required to ensure airworthiness, cost effectiveness and compliance with contractual requirements
- Analyzed aircraft and component deficiencies and made recommendations to the customer for rectification
- Represented the Company at technical meetings with the customer, the aircraft manufacturer, and other outside agencies as required
- Prepared estimates and proposals for work to be carried out in the section
- Participated in staff recruitment, development and performance evaluation
- Reviewed and approve engineering designs and data
- Reviewed reports for accuracy, grammar and technical content
- Provided technical advice when requested and required
- Prepared Engineering reports, plans, and studies
- Completed or provided technical investigations, services and engineering support activities as required
- Completed Avionics/Electrical engineering design to retrofit, modifications, repair, prototype and installations
- Completed electrical loads analyses and prepared reports for applicable governing bodies
- Perform Quality Assurance inspections and related reports
- 25 years' experience in dealing with aircraft electrical and avionics systems
- Excellent knowledge of aircraft electrical/avionics systems and their relevant analytical method and tools
- Effective project management skills
- A personal commitment to Occupational Health, Safety and Environment policies
- Able to pass and maintain Public Services and Procurement Canada (PSPC) and Transport Canada security clearances
- Eligible to meet requirements for the US International Traffic In Arms Regulations (ITAR), and Canadian Controlled Goods Program (CGP)
- Able to pass and maintain a Level II (Secret) security clearance with the Department of National Defence
- Computer Literate: (Microsoft Office)
- Excellent leadership abilities along with a strong team orientation
- Strong verbal and written communication skills
- Proven decision-making and problem-solving skills in a dynamic environment
- Experience working in a unionized environment
Certification
- Aircraft Maintenance Engineers license with Avionics
Languages
English
Professional
French
Limited
Timeline
Quality Assurance Inspector
Airbus
01.2023 - Current
R&D Manager
3 Points Aviation
01.2019 - Current
Licensed Avionics Engineer, Crew Lead
Premier Aviation
01.2018 - 01.2019
Class 5 Driver Education Instructor
Owner/Operator, Academy of Defensive Driving
01.2016 - 01.2018
Avionics Lead Engineer
Air Canada/Aveos
01.2006 - 01.2012
Design Engineer, Project Lead
Aero Consulting Services
01.2004 - 01.2006
Avionics Engineer
Air Canada
01.1999 - 01.2002
Avionics Engineer
Manitoba Government Air Services
01.1998 - 01.1999
Civil Engineering Technology - Structures
Red River College
Power Point Level 1& 2 -
Train Canada
Excel Level 1&2 -
Train Canada
Driver Instructor License class 5 -
Red River College
Embraer 175/190 Endorsement -
Air Canada
Airbus A319/320/321 Endorsement -
Air Canada
AME (E - Avionics) License -
Transport Canada
Electronics Engineering Tech. (Avionics) -
New Brunswick CC