Summary
Overview
Work History
Education
Skills
Timeline
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Miranda Reese

Pittsburg

Summary

I am currently a college student at DVC and LMC. I enjoy working with people and engaging with various personalities. I am outgoing and easygoing. With my current job I get to engage customers through live demonstrations. I enjoy working in fast-paced environments like these because I am adaptable, I have strong communication skills, and I enjoy multitasking. My past job experience with Uber Eats and Doordash has provided me with experience in customer satisfaction. When dealing with a customer I do my best to ensure they have a positive experience so they can walk away feeling that their needs have been met.

Overview

7
7
years of professional experience

Work History

Part Time Product Demonstrator

Club Demonstration Services at Costco
08.2024 - Current
  • Assisted customers in locating items, addressed questions and provided product samples.
  • Enhanced customer experience with friendly interactions and thorough knowledge of products demonstrated.
  • Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
  • Increased product awareness by conducting engaging and informative demonstrations to potential customers.

Food Delivery Driver

Uber Eats
01.2022 - 08.2024
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Utilized GPS systems effectively for accurate routing and delivery time estimates.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.

Behavior Technician

Behavior Nation
08.2021 - 12.2021
  • Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
  • Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
  • Enhanced client progress by implementing individualized behavior intervention plans.
  • Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.

Food Delivery Driver

DoorDash
07.2020 - 08.2021
  • Navigated efficiently through various routes for timely food deliveries.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Enhanced customer satisfaction by delivering orders promptly and accurately.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Handled customer concerns and issues by answering questions and escalating major problems to supervisor.

Student Intern

Contra Costa Health Plan
10.2018 - 07.2020
  • Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Gained exposure to various aspects of the industry through active participation in company events, workshops, and training sessions during the internship period.
  • Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.

Education

High School Diploma -

College Park High School
Pleasant Hill, CA
08-2018

Skills

  • Quick-learning
  • Outgoing personality
  • Retail sales
  • Customer service
  • Multitasking
  • Excellent communication
  • Reliability
  • Creative thinking
  • Adaptability and flexibility
  • Customer engagement
  • Relationship building
  • Professionalism

Timeline

Part Time Product Demonstrator

Club Demonstration Services at Costco
08.2024 - Current

Food Delivery Driver

Uber Eats
01.2022 - 08.2024

Behavior Technician

Behavior Nation
08.2021 - 12.2021

Food Delivery Driver

DoorDash
07.2020 - 08.2021

Student Intern

Contra Costa Health Plan
10.2018 - 07.2020

High School Diploma -

College Park High School

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Miranda Reese