Miranda Brown
Twentynine Palms
Summary
- Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
- Diligent Customer Service Rep with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.
Overview
3
3
years of professional experience
Work History
Food Delivery Driver
DoorDash
05.2022 - Current
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
Medical Coder
New Horizons Medical Supplies
08.2023 - 10.2023
- Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
- Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
Customer Service Cashier
Walgreens
06.2023 - 10.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Drive-Thru Cashier, Front Cashier
McDonald's
05.2022 - 04.2023
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
Education
Medical Billing And Coding Certificate - Medical Billing And Coding
MedCerts
05-2025
High School Diploma -
Kathleen Senior High School
Lakeland, FL05-2020
Skills
- Medical coding
- Attention to detail
- Insurance verification
- Health information management
- Data entry
- HIPAA compliance
- Hardworking and responsible
- Excellent communication
- Dedicated team player
- Flexible schedule
Timeline
Medical Coder
New Horizons Medical Supplies
08.2023 - 10.2023
Customer Service Cashier
Walgreens
06.2023 - 10.2023
Food Delivery Driver
DoorDash
05.2022 - Current
Drive-Thru Cashier, Front Cashier
McDonald's
05.2022 - 04.2023
Medical Billing And Coding Certificate - Medical Billing And Coding
MedCerts
High School Diploma -
Kathleen Senior High School
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