Human Resources leader with over 8 years of experience in retail and engineering sectors. Expertise in workforce implementation, change management, and conflict resolution. Proven track record in strategic planning, people management, and compliance with labor laws across Canada and the US. Recognized for strong communication skills and ability to drive business success through effective team collaboration.
Overview
13
13
years of professional experience
Work History
Human Resources Manager
Retailors (Nike, Mango, Fox Home, Laline)
Toronto
04.2023 - Current
Strategic HR Leadership: Shape and execute HR vision, policies, and programs across multiple brands with different leaders, budgets, and operating models.
Culture & Engagement: Build a unified culture while honoring brand individuality, driving employee engagement, retention, and morale.
Talent & Succession Planning: Lead workforce planning, succession planning, and leadership development to strengthen organizational capability.
Organizational Development: Partner with CEOs and GMs to align HR with brand and corporate strategy, introducing global initiatives and best practices.
Budget & Planning: Manage HR budgets, workforce planning, and compensation frameworks across varied business models.
HR Function Building: Establish and grow the HR department, implementing new initiatives, systems, and processes to scale with business growth.
Executive Partnership: Act as a trusted advisor to CEOs and brand leadership, influencing and collaborating in decision-making at the highest level.
Human Resources Manager
Aversan Inc.
Mississauga, Canada
02.2022 - Current
Strengthened best practices, performance, management, and communication as part of company leadership team.
Established and enforced new policies within employee and HR systems.
Implemented ADP HRIS, Replicon, and DocuSign to enhance operational efficiency.
Developed performance management processes and maintained comprehensive employee records.
Negotiated with vendors to fulfill organizational requirements effectively.
Launched a new benefits program tailored to employee needs.
Reviewed employment contracts with legal counsel to ensure compliance with current laws.
Revamped all contracts to align with legal standards and contemporary practices.
Generalist, Human Resources
Nordstrom
North York, Canada
01.2020 - 01.2022
Executed full cycle recruitment, resulting in a 60% reduction in hiring turnaround time for three departments.
Developed compensation proposals and negotiated contracts with candidates to secure top talent.
Assisted in implementation of Workday Phase 2 to enhance HR processes.
Tracked statistics and maintained detailed records to support recruitment efforts.
Coordinated schedules, set appointments, and prepared materials for recruitment activities.
Collaborated with store manager to establish competitive compensation packages and ensure equitable pay levels.
Human Resources Coordinator
Holt Renfrew
Head Office, Canada
09.2017 - 01.2020
Processing & maintaining new hires, changes, terminations letters and leaves daily for over 3500 employees, Canada-wide
Administrative Coordinator (Cosmetics)
Holt Renfrew
Yorkdale Mall, Canada
12.2015 - 08.2017
Supervised 100+ employees, assisted the Sales Managers in achieving department goals.
Led the first ever Erwin Creed personal appearance event in Canada and over exceeded the sales goal by 120%
Sales Associate
Holt Renfrew
Yorkdale Mall, Canada
11.2012 - 12.2015
Managed difficult customers and have turned them into repeat customers.
Achieved personal sales targets on a daily basis
Education
CHRP - Human Resources Management
Sheridan College
05-2025
Bachelor of Arts - Communications
University of Ontario Institute of Technology
04.2014
Skills
Effective communication
Performance management
Employee engagement
Talent acquisition
Organizational development
HRIS implementation
Team leadership
Communication strategy
Conflict resolution
Workforce planning
Public speaking
Collaboration and leadership
Strategic planning
Equal opportunity facilitation
Workforce improvement
Training and mentoring
Systems (Workday, Workbrain, Microsoft Office suite, SharePoint, ADP, Replicon, Salesforce utilization, DocuSign expertise, & Bamboo)