UMAIR SARFRAZ KAYANI
Toronto
Summary
To avail the opportunity of working at an organization which provides versatile opportunity to enhance personal and mental capabilities, helps in development of a career and provides exposure at national and international level. Also to pursue a demanding HR Role within a reputable firm with the approach to take up responsibilities to accomplish organizational goals wherein my skills and potentials are being utilized to the maximum; alongside focusing on the scope of enhancing my personal expertise & gaining maximum knowledge and hands-on experience during my tenure to contribute to the growth of the firm as well as myself.
Human Resources professional with robust experience in talent acquisition, employee relations, and performance management. Proven track record of fostering strong team collaboration and driving results through strategic initiatives. Skilled in conflict resolution, training and development, and organizational development. Adaptable and reliable, ensuring alignment with evolving business needs.
Overview
15
15
years of professional experience
Work History
Human Resources Manager
Dynamologic Solutions
09.2022 - Current
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives and actively involved in decision making.
- Organized and led staff orientation programs and training to promote collaboration.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
- Processed employee claims involving performance issues and harassment.
- Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods.
- Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
- Maintained KPI records for employees and designed a customized performance appraisal form for the company in order to maximize employee conductivity
Assistant Manager HR
Fauji Foundation Head Office
07.2019 - 08.2022
- Managed recruitment efforts to attract top talent, utilizing targeted job postings and thorough candidate screening processes.
- Maintained detailed records of employee data securely, safeguarding sensitive information from unauthorized access or disclosure.
- Enhanced employee satisfaction by implementing effective communication strategies and feedback systems.
- Supported organizational growth with strategic workforce planning, aligning staffing levels with business objectives.
- Assisted in the management of payroll functions to ensure accurate compensation distribution across all departments.
- Facilitated conflict resolution between employees, resulting in improved workplace relationships and productivity.
- Administered benefits programs effectively, ensuring accurate enrollment and timely processing of claims.
- Conducted performance appraisals to provide constructive feedback to employees, encouraging professional development opportunities.
Assistant Manager Human Resource
SIQ - Sell it Quick
03.2015 - 01.2019
- Reduced employee turnover rates through the development of comprehensive onboarding programs and ongoing training initiatives.
- Administered benefits programs effectively, ensuring accurate enrollment and timely processing of claims.
- Conducted performance appraisals to provide constructive feedback to employees, encouraging professional development opportunities.
- Improved company culture by promoting team-building activities, fostering collaboration, and recognizing employee achievements.
- While performing the aforementioned duties, I was also looking after the sales
Sales Consultant/Team Leader
SIQ - Sell it Quick
10.2014 - 02.2015
- Led a diverse team comprising of 12 members
- Built relationships with customers and community to promote long term business growth.
- Maximized customer retention by resolving issues quickly.
- Under my leadership, the team achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
Sales Consultant
Alliance Solar
08.2014 - 10.2014
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Provided sales and customer service assistance door to door
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Earned the title for best sales representative consecutively for four months
Asst Manager Operations
GN FOODS Pvt Ltd
04.2013 - 06.2014
- Worked for Tutti Frutti Frozen Yogurt Flagship Outlets for the region of Punjab
- Office Administration work
- Customer Service
- Assisting and directing the sales team
- Assisting and directing the HR team
Member
Green Volunteers Pakistan
09.2011 - 03.2013
Internee
PV Silicon Technologies Pvt Ltd
06.2011 - 08.2011
Community Support Program Worker
Women Aid Trust
03.2010 - 05.2010
Education
Masters of Business - Industrial Relations/Human Resource Management
Victoria University
Melbourne, Victoria01.2016
Bachelor in Business Administration - Human Resource Management
Bahria University
01.2013
Skills
- Sales Consultant
- Training and mentoring
- Sales Manager
- Telemarketing
- Staff Management
- Employee Relationship Management
- Effective Communication
- Effective Presentation Skills
- Sales Closing
- Marketing
- Customer Handling
- Recruitment
- Job Interviews
- Training
- Coaching
- Counseling
- Industrial Relations
- Compensation & Benefits
- Performance Appraisal
- Administration
- Coordination
- Organizational Development
- Job Evaluation
- Human Capital Management
- Team Work
- Social Collaboration
- CSR Management
- Trainees Management
- Change Management
- Operations Management
- Event Management
- Microsoft office proficiency
- Expertise in Zoho Recruit and various other CRMs like Oracle
- HR policies and procedures
- Talent acquisition
- Human resources operations
- Recruitment and hiring
- Employee onboarding
- Legal compliance
- Onboarding and orientation
- Staff management
- Performance appraisal
- Employee retention
- Recordkeeping
Father's Name
BRIG SARFRAZ KHAN KAYANI
Personal Information
Date of Birth: 04/05/88
Skills And Expertise
Best Sales Consultant at SIQ Melbourne Aus with 40 accounts in one week, Best Sales Manager/Team Leader at SIQ Melbourne Australia, Telemarketing Representative, Staff Management Skills, Employee Relationship Management, Communications Skills, Presentation Skills, Sales Closer, Marketing / Sales Representatives, Customers and staff handling, Recruitment/Retirement, Job Interviews, Training, Coaching, Counseling, Staff Management Skills, Industrial Relations, Compensation & Benefits, Performance Appraisal, Administration & Coordination, Organizational Development, Employee Relationship Management & Consultation, Job Evaluation & Human Capital Management, Team Work & Social Collaboration, CSR Management, Trainees Management, Change Management, Operations Management, Event Management, MS WORD, MS POWERPOINT, MS Excel
Timeline
Human Resources Manager
Dynamologic Solutions
09.2022 - Current
Assistant Manager HR
Fauji Foundation Head Office
07.2019 - 08.2022
Assistant Manager Human Resource
SIQ - Sell it Quick
03.2015 - 01.2019
Sales Consultant/Team Leader
SIQ - Sell it Quick
10.2014 - 02.2015
Sales Consultant
Alliance Solar
08.2014 - 10.2014
Asst Manager Operations
GN FOODS Pvt Ltd
04.2013 - 06.2014
Member
Green Volunteers Pakistan
09.2011 - 03.2013
Internee
PV Silicon Technologies Pvt Ltd
06.2011 - 08.2011
Community Support Program Worker
Women Aid Trust
03.2010 - 05.2010
Bachelor in Business Administration - Human Resource Management
Bahria University
Masters of Business - Industrial Relations/Human Resource Management
Victoria University
Similar Profiles
KIRUBAKARAN NKIRUBAKARAN N
Deputy Sales Manager at Blue Mach Solutions (Godrej Storage Solutions)Deputy Sales Manager at Blue Mach Solutions (Godrej Storage Solutions)
CRYSTAL HOLLOWAYCRYSTAL HOLLOWAY
New York Life at Customer Solutions III, Life SolutionsNew York Life at Customer Solutions III, Life Solutions
Jarrod HullJarrod Hull
Tyre Shop Manager at Tyre and Wheel Solutions (Automotive Solutions)Tyre Shop Manager at Tyre and Wheel Solutions (Automotive Solutions)