Minseok Sa
Vancouver,BC
Overview
5
5
years of professional experience
Work History
Lifeguard in Hotel
The Shilla
08.2021 - 09.2023
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Prevented accidents through regular equipment inspections and maintenance.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Assisted guests with special requests, ensuring their needs were met and expectations exceeded.
- Enhanced guest satisfaction by promptly addressing inquiries and providing exceptional service.
Barista
Volkorn
05.2021 - 07.2021
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Server
Korean BBQ Restaurant
07.2018 - 09.2019
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
High School Diploma -
Gyeonggi Media Science High School
Goyang,korea01.2019
Skills
- Beverage Preparation
- Order Management
- Excellent communication
- Interpersonal skills
Languages
English
Limited Working
Korean
Native or Bilingual
Timeline
Lifeguard in Hotel
The Shilla
08.2021 - 09.2023
Barista
Volkorn
05.2021 - 07.2021
Server
Korean BBQ Restaurant
07.2018 - 09.2019
High School Diploma -
Gyeonggi Media Science High School