Nwkar Farahat

• Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
• Effectively managed multiple tasks simultaneously, such as taking orders, delivering food, and processing payments, resulting in efficient service and minimal delays for guests.
• Collaborated with kitchen staff to accommodate special dietary requests, resulting in positive guest feedback.
• Cleared dishes, trays and carts from rooms with discretion and professionalism.

• Streamlined order-taking processes by effectively communicating with both guests and kitchen staff, minimizing errors and wait times.
• Coordinated with banquet staff during events to ensure seamless execution of service plans for large groups of attendees.
• Assisted in training new waitstaff, sharing best practices to improve team performance and guest satisfaction levels.
• Answered detailed questions about menu items, contents and preparation methods to help guests make informed decisions.
• Verified accuracy and quality of orders before delivery.
• Offered knowledgeable suggestions about foods and related wine pairings to guests with discerning tastes.

• Served appetizers, delivered entrees, and refilled beverages for banquet guests.
• Set up banquet tables and chairs based on event requirements.
• Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
• Adhered to all health and safety regulations while serving food and beverages.
• Maintained flexible work schedule to meet event needs.

• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Kept bar presentable and well-stocked to meet customer needs.

• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Followed strict recipes and drink measurements to minimize product used.
• Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
• Prepared custom drink orders by accurately measuring and mixing house ingredients.
• Explained daily specials and beverage promotions to exceed daily sales goals.
• Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.

I have just successfully completed the following course Departmental cross training as Bartender at F&B department for 5 months