Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic
Minh Lam

Minh Lam

Toronto,ON

Summary

Results-oriented professional with over seven years of experience in the automotive & finance industry. Utilizing exceptional sales, leadership, and customer service skills to drive revenue growth and exceed business targets.

Proven track record of exceeding sales targets and delivering exceptional customer service.

Strong knowledge of automotive sales processes, finance, and insurance.

Excellent negotiation and relationship-building skills.

Proficient in CRM software and sales analytics tools.

Exceptional leadership and team management abilities.

Overview

11
11
years of professional experience
1
1
Certification

Work History

F&I Manager (Finance and Insurance Manager)

Toronto Honda
07.2018 - 07.2023
  • Consistently exceeded average gross targets ($2,400+ PVA, 1.77 PPD)
  • Streamlined finance and insurance processes, resulting in increase in revenue (Grossed $782,000+ last year)
  • Negotiated and secured financing for customers, ensuring compliance with regulatory requirements
  • Worked with sales team, providing training, mentoring
  • Developed and implemented effective sales strategies, resulting in increase in monthly sales.

Salesperson

Toronto Honda
07.2016 - 07.2018
  • Consistently exceeded monthly sales targets, achieving recognition for top sales performance (averaged 20-30 deliveries per month)
  • Provided exceptional customer service, resulting in high levels of customer satisfaction and repeat business
  • Conducted market research and analyzed customer needs to recommend suitable vehicles
  • Built and maintained strong network of leads through referrals and networking.

Regional Sales Manager

GreenLife Water
05.2013 - 06.2016
  • Led multiple sales teams, providing training and mentoring to sales managers
  • Coordinated sales road trips around Ontario.

Sales/Crew Leader

GreenLife Water
05.2012 - 05.2013
  • Consistently exceeded weekly and monthly sales targets
  • Trained crew members and assistant crew leaders
  • Coordinated territory with other crew leaders to canvas

Education

GED -

Independent Learning Centre
Toronto, ON
01.2012

Skills

  • Sales and negotiation
  • Customer relationship management
  • Financial analysis and risk assessment
  • Team leadership and development
  • CRM software proficiency
  • Communication and interpersonal skills
  • Customer Satisfaction

Languages

English
Native or Bilingual

Certification

  • Honda Canada Counsel of Sales
  • Finance and Insurance Accreditation (F&I Accreditation)
  • Honda ebiz certifications
  • Ontario Motor Vehicle Industry Council (OMVIC)
  • Certified Automotive Sales Professional

References

Available upon request

Timeline

F&I Manager (Finance and Insurance Manager)

Toronto Honda
07.2018 - 07.2023

Salesperson

Toronto Honda
07.2016 - 07.2018

Regional Sales Manager

GreenLife Water
05.2013 - 06.2016

Sales/Crew Leader

GreenLife Water
05.2012 - 05.2013

GED -

Independent Learning Centre

Similar Profiles

CREATE PROFILE
Minh Lam