BRAHM GIAN
Moncton,NB
Summary
Zestful and goal oriented sales associate with extensive customer service. Proven performer, able to effectively communicate with customers, fast learning abilities along with customer building strengths to increase sales.
Overview
4
4
years of professional experience
Work History
Finance Manager
MONTERO AUTO CENTRE
05.2023 - Current
- Operated on 200+ marketing leads per month to get potential consumers by phone, email, text, and other channels.
- Stayed consistent with the follow-up process and timely response to customers' inquiries.
- Assessed and evaluated customer's credit history on Equifax after inquiring potential income and job tenure.
- Discussed various vehicle financing options as well as warranty, gap and other aftermarket product options.
- Created successful deal structures on Dealertrack based on the particular credit position of customer and filed Pre approvals.
- Worked with 25 different Prime and Sub-prime lenders.
- Maintained strong connections with inside lender representatives.
- Negotiated approvals with lenders in order to obtain competitive loan approvals to meet client.
- Operated various software's like dealertrack, E hub Powerup E dealer DocuSign.
- Collected required documents for the funding process before delivery of the vehicle.
Finance Manager
SUN AUTO SALES
10.2022 - 05.2023
- Contacted marketing leads to get potential consumers by phone, email, text, and other channels.
- Stayed consistent with the follow-up process and timely response to customers' inquiries.
- Assessed and evaluated customer's credit history on equifax after inquiring potential income and job tenure.
- Discussed various vehicle financing options as well as warranty, gap and other aftermarket product options.
- Created successful deal structures on Dealertrack based on particular credit position of the customer and filed pre approvals.
- Worked with 20 different Prime and Sub-prime lenders.
- Negotiated approvals with lenders in order to obtain competitive loan approvals.
- Collected required documents for funding process before delivery of their vehicle.
Gas Station Attendant
PETRO CANADA
03.2021 - 06.2022
- Boosted upselling success by staying informed about product offerings and suggesting relevant items to customers during transactions.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Conducted transactions, Handled payment processing, merchant receipts, bills and change.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Assisted with inventory management, helping to keep stock levels consistent and up to date.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Supported promotional efforts by informing customers of current sales events and discounts available.
- Maintained cleanliness of gas station premises, washrooms , resulting in a welcoming environment for customers.
- Handled customer inquiries and resolved issues promptly, ensuring repeat business.
- Completed end-of-day reporting and balanced registers to maintain financial accuracy.
Associate
WALMART, WALMART CANADA
09.2020 - 01.2021
- Achieved customer satisfaction using forward-thinking strategies focused on addressing customer needs and resolving concerns
- Worked with retail representatives to enhance product presentations for increased sales
- Ensured that merchandise is properly signed and priced
- Followed proper procedures for Ordering, clearance, markups/markdowns, signing/flagging/pricing/labels
- Mentored associates and team members to meet daily goals.
Education
Automotive Business Degree - Automotive
Automotive Business School, Georgian College
Barrie, ON01.2022
High School Diploma -
Stepping Stones School
Chandigarh, India06.2019
Skills
- Customer Service/Support
- Multitasking
- Problem Solving
- Team Leadership
- Team Work
- Sales Strategy
- Sales Presentations
- Relationship building and management
- Vehicle knowledge
- Pre-Owned Vehicles sales
- Customer Retention Skills
- Marketing
- Active Learning
- Time Management
- Quantity Calculations
- Inventory Control/Maintenance
- Fast Typing
- Business Innovation
- Sales Negotiation
- Organization Skills
Languages
English
Native or Bilingual
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Finance Manager
MONTERO AUTO CENTRE
05.2023 - Current
Finance Manager
SUN AUTO SALES
10.2022 - 05.2023
Gas Station Attendant
PETRO CANADA
03.2021 - 06.2022
Associate
WALMART, WALMART CANADA
09.2020 - 01.2021
Automotive Business Degree - Automotive
Automotive Business School, Georgian College
High School Diploma -
Stepping Stones School
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