Minhajul Haque
Winnipeg,MB
Summary
Detail-oriented Security Officer with strong observational skills and expertise in emergency response and crisis intervention. Proven ability to assess and manage suspicious situations effectively, ensuring safety and security. Experienced in concierge roles, delivering personalized guest services and enhancing front desk operations. Recognized for improving service delivery processes, resulting in increased client satisfaction and positive feedback.
Overview
2
2
years of professional experience
Work History
Security Guard
True North
Winnipeg, MB
01.2025 - Current
- Took reservations from patrons by phone or online.
- Greeted clients and provided personalized support to meet unique needs and promote brand loyalty.
- Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
- Encouraged customers to provide feedback on their stay experiences.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Secuirty Guard
Blackbird INC.
Winnipeg, Manitoba
01.2024 - 09.2024
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Monitored security cameras to identify and respond to suspicious activity.
Security Guard
AC Security
Winnipeg, Manitoba
05.2023 - 12.2023
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Issued visitor badges and access cards to authorized personnel.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
Education
MBA - Business Management
University of Manitoba
Winnipeg, None12-2025
Skills
- Effective communication
- Fire safety expertise
- Problem-solving skills
- Emergency response
- Multitasking
- Customer service
- Team collaboration
- Premises surveillance
References
References available upon request.
Timeline
Security Guard
True North
01.2025 - Current
Secuirty Guard
Blackbird INC.
01.2024 - 09.2024
Security Guard
AC Security
05.2023 - 12.2023
MBA - Business Management
University of Manitoba
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