Minghe(Janice) Wang
Richmond,Canada
Summary
A highly motivated and results-driven Systems Operations Analyst with over five years of experience. Recognized for strong interpersonal skills, effective communication, exceptional problem-solving abilities, adaptability, and leadership. Proficient in SAP and OS operations, with expertise in project management and data analysis. Focused on customer relations and continuous career development. Passionate about data, inventory management, and supply chain optimization, with a proven track record as a top performer in the operations department. Seeking to leverage my expertise in systems operations and data analysis to contribute to team success and achieve larger-scale objectives.
Overview
8
8
years of professional experience
Work History
Operations Coordinator
Apple
Richmond, Canada
10.2022 - Current
- Problem-solving and proceeding with operational transactions.
- Effective communication and team management.
- Generated reports detailing performance metrics and progress against goals.
- Evaluated and improved existing operational systems and procedures.
- Interpersonal and collaborative
- Inventory management and supply logistics.
People Operations Planner ISE
Apple
Richmond, Canada
07.2024 - 10.2024
- Partner with the leadership to support the planning and organization of people processes, including the preparation of team correspondence.
- Documentation administration associated with employees, including file maintenance and retention.
- Gather, summarize, and prepare store-specific employee data to support leadership decision-making.
- Responsible for the accuracy and data entry in the time management system.
- Promote awareness of global Apple programs or benefits, and create localized initiatives.
Operation and System Management Officer
Easy Group Inc
Vancouver, Canada
01.2023 - 12.2023
- System management and information system processing.
- Performed recruitment duties such as interviewing potential candidates, preparing job descriptions and conducting background checks.
- Upload and modify up-to-date data to the central system and database management.
- Marketing and website maintenance
- Coordinated with other departments regarding operational tasks and personnel needs.
Product Zone Specialist
Apple
Richmond, Canada
02.2022 - 10.2022
- Customer-focused and providing consulting services with multitasking and teamwork.
- Performance, engagement, and self-motivation for learning and developing abilities.
- Assisting with technical questions, product performance questions, and business demands.
- Conducted regular audits of inventory accuracy across all product categories.
Executive Assistant and Consultant
Shenyang Huatian
Shenyang, China
06.2017 - 01.2022
- Senior officer: responsible for financing and management.
- Developed the management structure and formalized the organization's management concepts.
- Improved the business internals and provided business analysis based on day-to-day performance.
- Built-up human networks and the relationships in the forms of B2B and B2C.
- Social media marketing.
Accounting Assistant
DingXin Cooperative Accounts Office
Shenyang, China
05.2019 - 08.2019
- Company Overview: Shenyang, Liaoning, China
- Trainee certificated accounting assistant with senior accountants
- Helped with book-keeping, collecting data from business reports, entering titles into the system
- Updated business report and monthly performance information for the headquarter
- Shenyang, Liaoning, China
Duty Manager and Senior Sales
Eclectic Jewelry
Richmond, BC
02.2019 - 05.2019
- Daily transaction manager and sales management
- Maintaining customer relationships and building business opportunities
- Monitored performance of staff members, offering advice where appropriate.
- Developed and implemented strategies to improve customer service.
Education
Bachelor of Commerce - Business Technology Management
UBC Sauder School of Business
Vancouver, BC05.2022
Skills
- Professionalism and time management
- Leadership and team management
- Responsibility and problem-solving
- Business management
- Innovation and creativity
- Sales management
- Client relations
- Marketing strategies
- Emotional intelligence
- Bilingual (Chinese/English)
- Communication and negotiation tactics
- Self-learning and motivation
- Executive assistance
- Operational management
- Inventory control and logistics coordination
- Supply chain logistics
- Risk management
- Data analysis
- MS office
- Mac OS operating system
- Photography techniques
- Visual composition
- Project management
- 8 years of driving experience
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Affiliations
- Marketing and social media management
- Freelance photographer
- Real-estate visual marketing
- Auto Club
Timeline
People Operations Planner ISE
Apple
07.2024 - 10.2024
Operation and System Management Officer
Easy Group Inc
01.2023 - 12.2023
Operations Coordinator
Apple
10.2022 - Current
Product Zone Specialist
Apple
02.2022 - 10.2022
Accounting Assistant
DingXin Cooperative Accounts Office
05.2019 - 08.2019
Duty Manager and Senior Sales
Eclectic Jewelry
02.2019 - 05.2019
Executive Assistant and Consultant
Shenyang Huatian
06.2017 - 01.2022
Bachelor of Commerce - Business Technology Management
UBC Sauder School of Business
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