Jaswant Singh
Ottawa,Canada
Summary
Dedicated and detail-oriented Medical Administrative Assistant with strong knowledge of medical office procedures, scheduling systems, and electronic medical records (EMRs). Equipped with hands-on experience from a clinical practicum at The Ottawa Hospital and a background in administrative coordination. Skilled in OHIP billing, front-desk reception, and patient communication. Known for maintaining confidentiality, managing multiple priorities with accuracy, and delivering excellent customer service in fast-paced healthcare environments. Holds a valid G Driver’s License, CPR & First Aid certification, and Police Clearance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Operations Coordinator
Signal of Ottawa
07.2024 - Current
- Collaborate with area managers to assess operational needs and streamline processes.
- Lead and manage projects from planning through execution, meeting deadlines and staying within budget.
- Develop client relationships to foster satisfaction and loyalty.
- Enhance communication between departments to improve workflow and productivity.
- Address customer concerns effectively to ensure satisfaction.
- Guide internal teams toward achieving operational goals.
Manager
Circle K
01.2023 - 07.2024
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability
Administrative Assistant (Practicum)
The Ottawa Hospital
01.2024 - 04.2024
- Scheduled patient appointments and managed calendar updates.
- Handled front desk reception duties, including greeting patients and directing inquiries.
- Performed accurate data entry and maintained electronic medical records.
- Processed OHIP billing and insurance claims.
- Managed incoming calls and returned messages promptly.
- Assisted with general administrative duties and inventory management.
Education
Office Administration - Health Services
Algonquin College
Ottawa, ON04.2024
Skills
- Microsoft Office Suite
- Appointment Scheduling
- Strong Communication
- Confidentiality
- Multitasking
- Team Collaboration
- Scheduling management
- OHIP Billing & Medical Software
- Reception Management
- Customer Service
- Professionalism
- Time Management
- Administrative management
- Payroll administration
Certification
- CPR & First Aid - Certified
- Police Clearance
- Ontario Private Investigator License
- G Driver's License
Timeline
Operations Coordinator
Signal of Ottawa
07.2024 - Current
Administrative Assistant (Practicum)
The Ottawa Hospital
01.2024 - 04.2024
Manager
Circle K
01.2023 - 07.2024
Office Administration - Health Services
Algonquin College