Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Minakshi

Kingston,ON

Summary

Dynamic Medical Administrative Assistant with proven expertise in medical office management at Cornerstone Medical Clinic. Adept at enhancing clinic workflow and safeguarding patient confidentiality while delivering exceptional administrative support. Proficient in Electronic Medical Record systems, fostering strong relationships with healthcare providers and patients alike.

Overview

5
5
years of professional experience

Work History

Medical Administrative Assistant

Cornerstone Medical Clinic
02.2024 - Current

1. Provide administrative support and clinical assistance to healthcare providers.

2. Serve as the first point of contact for patients and perform patient intake with complete vital signs.

3. Act as a liason between the healthcare professionals and coordinate the clinic workflow.

4. Manage clinic operations including patient referrals, responding to emails from the external healthcare centres, processing billing and other necessary paperwork.

5. Ordering and managing office supplies for smooth operations.

6. Safeguard patient confidentiality by following the clinic protocols for data protection and securely managing sensitive patient information.

7. Assist providers with minor in-office procedures.

8. Managing appointments and physicians schedule using Electronic Medical record systems.


Team Member

Subway
12.2022 - 11.2024


  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.

Sales Associate

Walmart
05.2023 - 02.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Dentist

Dental World
03.2021 - 04.2022
  • Extracted teeth, performed root canals, and filled cavities with dedication to pain management.
  • Provided preventive care with regular checkups, educating patients on proper oral hygiene habits.
  • Educated patients and families about dental issues and proper oral care to prevent dental decay and disease.
  • Managed dental emergencies promptly, addressing acute pain and preventing further complications.
  • Communicated one-on-one with patients during consultative appointments to explain treatment plan and educate on upcoming procedures.
  • Performed complex dental procedures such as root canals, extractions, and dental implant placements to restore patients'' smiles.
  • Interpreted X-rays to make accurate diagnoses and treatment decisions.

Education

Post Graduate Diploma in Healthcare Administration -

St. Lawrence College
Kingston, ON
12.2023

Bachelor of Dental Surgery - Healthcare

B.R.S Dental College And Hospital
Haryana, India
02.2021

Skills

  • Administrative support
  • Medical office management
  • Proficiency in Electronic Medical Record systems
  • Healthcare billing
  • Medical terminology proficiency

Accomplishments

    Volunteered during Covid-19 testing in India.

Timeline

Medical Administrative Assistant

Cornerstone Medical Clinic
02.2024 - Current

Sales Associate

Walmart
05.2023 - 02.2024

Team Member

Subway
12.2022 - 11.2024

Dentist

Dental World
03.2021 - 04.2022

Post Graduate Diploma in Healthcare Administration -

St. Lawrence College

Bachelor of Dental Surgery - Healthcare

B.R.S Dental College And Hospital
Minakshi