Mina Ibrahim
Mississauga,Canada
Summary
Dedicated Pharmacist offering 8+ years of experience in multiple pharmacy roles ensuring accurate review, processing and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients, management and healthcare administrators.
Overview
11
11
years of professional experience
Work History
Pharmacy Assistant
Express Scripts Canada Pharmacy
01.2023 - Current
- Streamlined pharmacy operations with proficient use of pharmacy management software (Kroll, F&O, and CE) for order processing and record keeping.
- Answered telephones and provided information about order status, scheduling deliveries and pharmacy procedures.
- Proficiently managed third-party billing processes, ensuring accurate submission and timely reimbursement from insurance providers.
- Trained new staff members on third-party billing procedures and pharmacy software systems, contributing to the overall effectiveness of the pharmacy team.
Pharmacist
Walgreens
11.2015 - 06.2020
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Leveraged comprehensive clinical knowledge to review prescriptions for accuracy, appropriateness, and potential drug interactions, ensuring the highest level of patient safety and adherence to best practices.
- Proactively identifying and resolving medication-related problems, such as therapy duplications, contraindications, and adverse reactions, through thorough assessment and collaboration with healthcare providers.
- Ensuring the pharmacy is compliant with all federal and state pharmacy laws and regulations.
Certified Pharmacy Technician
University of Chicago Hospitals
07.2013 - 05.2015
- Under the supervision of the pharmacist, conduct different pharmacy processes such as filing prescriptions, delivering medications to different hospital floors, and inventory management.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained Omnicell machines and check for expired medications and recalled medications
- Compounding different drug formulations as required by the pharmacy.
Director
Bensotir ECommerce Ltd.
02.2021 - Current
Education
Bachelor of Science - Pharmaceutical Sciences
Suez Canal University
Egypt05.2008
Skills
- Patient education and counseling
- Prescription Verification
- Customer Service and Communication Skills
- Medication Therapy Management
- Drug safety
- Staff Training
Professional License
Registered Emergency Assignment Pharmacist Part A OCP # T210040
Timeline
Pharmacy Assistant
Express Scripts Canada Pharmacy
01.2023 - Current
Director
Bensotir ECommerce Ltd.
02.2021 - Current
Pharmacist
Walgreens
11.2015 - 06.2020
Certified Pharmacy Technician
University of Chicago Hospitals
07.2013 - 05.2015
Bachelor of Science - Pharmaceutical Sciences
Suez Canal University
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