Mina Al-Dulaimi
Kitchener,ON
Summary
Reliable Cashier, Volunteer and an office assistant offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at always providing excellent customer service and quick problem solving giving customer positive experiences to drive loyalty and repeat business. Trained and certified in First aid and CPR, Customer service, WHMIS and many other areas.
Overview
5
5
years of professional experience
Work History
Cashier
Bulk Barn
2021.06 - Current
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes and through store.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Completed inventory counts.
Office Assistant (Co-op)
MPP Aislinn Clancy's Office
2024.07 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Entered up to 60 cases into a complex filing system in one day.
Volunteer
Centreville-Chicopee Community Centre
2022.02 - 2022.09
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Monitored more than 5 children of younger ages st the same time and supervised all activities make sure of a safe work environment.
- Met with other volunteers and program leaders to discuss new service opportunities.
- Helped plan and delivered numerous activities and special events for programs and services.
Children's Supervisor
St. Dominic Savio Catholic School
2019.10 - 2020.06
- Communicated with heads to resolve various issues.
- Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
- Performed various personnel duties including monitoring the status of children and supervising the playground.
- Got immediate help when a child was hurt or injured.
Education
High School Diploma -
St. Mary's High School
Kitchener, ON06.2025
Skills
- Teamwork and Collaboration
- Community Service
- Adaptability and Dependability
- Active Listening
- Time Management
- Event Support
- Fundraising and Donations
- Cleaning and Sanitizing
- Workplace Organization
- Customer Service
- File Organization
- Administrative Support
- Prioritizing Work
- Strong Problem Solver
Accomplishments
- Achieved S.T.E.M program by completing numerous tasks with accuracy and efficiency.
- Winner of W.W.J.D (8th Grade Graduation Award)
- Won multiple student of the month awards all throughout the umbrella project
- Cared for over 20 children ages 4 to 10.
- participated in summer camps including the STEAM Powered Girls at THEMUSEUM and multiple school sports and clubs all throughout elementary school and high school.
- Fundraised over $800 dollars for the Canadian Cancer Society at Relay For Life
- Honor roll grade 11 year
- Enrolled in SHSM Justice and Community Safety.
- Level C CPR and First Aid certified (including Naloxone administration).
- Customer Service, Leadership skills, GPS and Legal terminology certified
- WHIMIS and workplace violence and safety awareness SPE certified
Certification
- First Aid and CPR (level C including Naloxone), Issued by St. Johns Ambulance and Paramedic- Valid until December, 29, 2026
- Customer Service, Issued by SHSM (With Alyssa Twist)
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