Milly Tsai
Richmond,BC
Summary
- Excel in effective and positive communications through organizing meetings between 5 high level executives at Swagman.
- Excel in setting up and organized schedule through planning meeting with 2 to 3 different clients and vendors at Globe Series.
- Excel in emotional intelligence and relationship building from daily customer services for different customer at Noon- Select luxury trading company.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist/Marketing and Social Media Coordinator
Rigi Skincare
Vancouver, British Columbia
10.2024 - Current
- Launched social media channels and developed content such as, but not limited to, blog posts and videos.
- Communicated with the customer online in a timely and friendly manner to provide effective customer service.
- Book the appointment and arrange the schedule for the technician and customers.
Executive Assistant & Receptionist
Swagman
Penticton, British Columbia
12.2023 - Current
- Monitored incoming emails and responded accordingly in a timely manner
- Responded promptly to inquiries from customers or clients regarding products or services offered by the company
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities
- Arrange upcoming meetings and book the meeting room
- Receiving guests and arranging to related marketing sales
SOCIAL MEDIA EDITOR/ CUSTOMER SERVICE/Front Desk Receptionist
Noon Select
Taichung, Taiwan
06.2022 - 08.2023
- Launched social media channels and developed contents such as but not limited to blog posts and videos
- Communicated with the customer online or in person in a timely and friendly manner to provide the effective customer service
- Following up the trend of luxury goods to be professionalism
- Place the order on a daily basis to ensure the inventory costs are accurate and ensured discounts were correct and properly book keeped
- Packaged luxury goods with proper protective packaging and correct tags to ensure top-notch customer service
EVENT PLANNING COOPORATION
GOLBE SERIRES
Vancouver, British Columbia
01.2022 - 06.2022
- Organized meetings between 2 to 3 clients and vendors to discuss details of upcoming event
- Oversaw planning of the event and ensured that each speaker had sufficient time for their speech
- Hosted and planned events for both in-person and virtual event
Education
Diploma, Marketing Management, option Tourism Management -
British Columbia Institution of Technology
BC, Canada08.2024
BS, Hospitality and Tourism Management -
San Diego State University
San Diego, CA05.2020
Skills
- Cutomer Services
- Microsoft Programs (Word, Outlook, Excel, Power Point)
- Appointment Setting
- Leadership
- Autonomous
- Detail-oriented
- Conflict Resolution/ Relationship Building
- Emotional intelligence
Languages
English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
Timeline
Front Desk Receptionist/Marketing and Social Media Coordinator
Rigi Skincare
10.2024 - Current
Executive Assistant & Receptionist
Swagman
12.2023 - Current
SOCIAL MEDIA EDITOR/ CUSTOMER SERVICE/Front Desk Receptionist
Noon Select
06.2022 - 08.2023
EVENT PLANNING COOPORATION
GOLBE SERIRES
01.2022 - 06.2022
Diploma, Marketing Management, option Tourism Management -
British Columbia Institution of Technology
BS, Hospitality and Tourism Management -
San Diego State University
Similar Profiles
Kanishka DeyKanishka Dey
Operations Associate (Customer Success) at Rigi (Azalp Techologies Pvt. Ltd.)Operations Associate (Customer Success) at Rigi (Azalp Techologies Pvt. Ltd.)
Gurpal SinghGurpal Singh
Business Development Manager at RigiBusiness Development Manager at Rigi
Sakoon PrinceSakoon Prince
Creator Acquisition Manager at RIGI - A Creator Driven SAAS CompanyCreator Acquisition Manager at RIGI - A Creator Driven SAAS Company