To work as an administrative officer (or be part of the admin team) in an organization that promotes professionalism and offers a pathway for career progression
Hi, I’m
MILLICENT ENYAGBERUE
Fort McMurray,AB
Summary
Overview
8
years of professional experience
Work History
Dairy Queen Fast Food RestaurantAlberta
Customer Service Representative
03.2021 - Current
Job overview
- Assists the manager in managing and reconciling the books and inventories
- Maintains up-to-date knowledge of products and services
- Handles and respond to customers’ requests about services, promotions, and billing
- Address all customers’ concerns promptly or escalate to the manager if necessary to ensure their requests were resolved satisfactorily
- Develops successful tactics to sell products and services to customers on a regular basis
- Trains and supports, new hires and other team members to prevent performance and progress gaps
- Coordinate activities on the floor to avoid the negative occurrence and maintain a high level of health and safety standards
Joseph Palace Community Organization
Child Care Worker
03.2019 - 12.2020
Job overview
- Supervise and monitor the safety of Children
- Prepare and organize mealtime and snacks for children
- Help Children keep good hygiene
- Organize activities or implement a curriculum that allows children to learn about the world and explore their Interests
- Keep records of Children’s Progress and Interests
Trade ConnectLagos
Customer Service Representative/Human Resources Assistant
01.2019 - 03.2019
Job overview
- Opened and maintained customers’ accounts by recording account information
- Responding to inquiries regarding business operations
- Interviewing Job candidates and performing Orientation for new employees toward achieving organizational goals
- Administrative and Clerical Support in the areas of data entry, documentation compilation, records, and document management
- Ensured sustainable relationships of trust through open and interactive communication by answering phone calls and sending emails on behalf of the organization.
Good Success Academy Lagos
Computer Instructor/Administrator
01.2017 - 12.2018
Job overview
- Teach students basic computer skills, word processing, and spreadsheets
- Keeping and managing student’s academic records
- Providing relevant academic information to support when needed
- Managing classroom behavior and ensuring the participation of all students
- Motivating and supporting students toward attaining academic excellence
Ministry of Works &Transport Taraba
Administrative Assistant
10.2015 - 10.2016
Job overview
- Reception duties, support to program managers, facilitators, and participants
- Communicated with clients by responding to inquiries regarding business operations
- Contributed to team effort by accomplishing related results as needed
- Handling sensitive information in a confidential manner
- Handling and maintaining office files and records
Education
Keyano College
BACKGROUND from Business Administration-Accounting
University Overview
Skills
- Strong Interpersonal and conflict management skills
- Excellent planning skills and very organized
- Exceptional ability to work in a team and independently
- Proficient use of Sage Accounting software, Microsoft Office Suite, and business equipment
- Administrative, front desk, and office skills in organizing and planning events toward achieving organizational goals and objectives
Timeline
Customer Service Representative
Dairy Queen Fast Food Restaurant
03.2021 - Current
Child Care Worker
Joseph Palace Community Organization
03.2019 - 12.2020
Customer Service Representative/Human Resources Assistant
Trade Connect
01.2019 - 03.2019
Computer Instructor/Administrator
Good Success Academy Lagos
01.2017 - 12.2018
Administrative Assistant
Ministry of Works &Transport Taraba
10.2015 - 10.2016
Keyano College
BACKGROUND from Business Administration-Accounting
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