Miley Christina Paredes
Montreal,QC
Summary
Driven and multilingual professional with a proven track record in customer service and problem-solving. Excelled at VOXDATA Solutions by efficiently resolving escalated inquiries and meeting sales targets. Demonstrated critical thinking and active listening, ensuring high customer satisfaction. Fluent in French, English, and Spanish, enhancing communication and service delivery.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
VOXDATA Solutions
06.2023 - 09.2023
- Resolved customer inquiries for Walmart Mastercard credit activations. Sold insurance products to new customers.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Met weekly sales goals for program.
Cashier
Caffe Del Cartier-Boulangie, Patisserie, Traiteur
03.2023 - 06.2023
- Greeted customers entering store and responded promptly to customer orders.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Prepared sandwiches and coffee orders while respecting health codes.
- Cleaned and bussed tables once clients concluded their stay.
Education
Secondary 4 (presently) - Communications
Collège St Jean Vianney
Montreal East, QCSkills
Team player
Customer Service
Problem-solving abilities
Active Listening
Critical Thinking
Fluent in French, English, and Spanish
Accomplishments
Held lead base position for competitive cheerleading squad at College St. Jean Vianney for 2 consecutive years; securing many awards and wins for the team.
Languages
French
Native or Bilingual
English
Native or Bilingual
Spanish
Full Professional
Timeline
Customer Service Representative
VOXDATA Solutions
06.2023 - 09.2023
Cashier
Caffe Del Cartier-Boulangie, Patisserie, Traiteur
03.2023 - 06.2023
Secondary 4 (presently) - Communications
Collège St Jean Vianney
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