Milan Francis
Winnipeg,MB
Summary
Proactive Line Cook, Dishwasher, and Customer Service Associate with extensive experience in high-volume environments. Skilled in food preparation, maintaining cleanliness, and handling customer interactions to ensure satisfaction and repeat business. Bringing a strong focus on safety guidelines, team collaboration, and continuous learning to advance my career.
Overview
4
4
years of professional experience
Work History
Line Cook
A&W
01.2022 - 04.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Dishwasher
Red Lobster Restaurant
09.2021 - 01.2022
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Customer Service Associate
Walmart
04.2020 - 08.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Handled billing and payment issues by following guidelines and resolving disputes.
- Trained staff on operating procedures and company services.
Education
BBA - Accounting Studies
Red River College of Applied Arts, Science And Technology
Winnipeg, MB04.2025
High School Diploma -
Nava Nirman Public School
India03.2019
Skills
- Time Management
- Attention to Detail
- Highly motivated
- Cleaning and organization
- Food Preparation
- Workload Management
Languages
English
Full Professional
Malayalam
Native or Bilingual
Timeline
Line Cook
A&W
01.2022 - 04.2024
Dishwasher
Red Lobster Restaurant
09.2021 - 01.2022
Customer Service Associate
Walmart
04.2020 - 08.2021
BBA - Accounting Studies
Red River College of Applied Arts, Science And Technology
High School Diploma -
Nava Nirman Public School
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