Milaika Anne Verador
Glendale
Summary
Driven and adaptable professional with proven track record in leadership and team management. Developed leadership and operational management skills within fast-paced business environment. Expertise in team collaboration, strategic planning, and process improvement. Seeking to transition into new opportunities where these skills can contribute to the success of a workplace.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Paris Baguette America
12.2025 - Current
- Assisted in training new staff by demonstrating equipment operation and service standards.
- Monitored inventory levels to ensure availability of ingredients and supplies throughout shifts.
- Conducted quality checks on baked goods to maintain freshness and adherence to standards.
- Processed customer feedback promptly to enhance service delivery and resolve issues effectively.
- Organized promotional displays to highlight seasonal items and encourage customer purchases.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Barista
BoboBaba
10.2025 - 04.2026
- Provided friendly customer service by greeting guests, answering menu questions, and offering recommendations.
- Maintained a clean and organized work environment, including wiping counters, sanitizing tools, and restocking supplies.
- Brewed fresh tea batches and cooked tapioca pearls to ensure quality and consistency throughout the day.
- Managed high-volume rush periods by prioritizing tasks and communicating clearly with team members.
- Followed standardized recipes to ensure consistent product quality.
Crew Member, Shift Lead
Crumbl Cookies
07.2023 - 11.2025
- Greeted customers upon entering the store and engaged in conversation to understand customers’ orders.
- Operated bakery equipment such as ovens and mixers.
- Collaborated with team members to complete tasks and maintain efficient work flow.
- Served food and beverages promptly with focused attention to customer needs.
- Worked the POS system to take orders, manage transactions, and sell complimentary items.
Guest Service Representative
Nothing Bundt Cakes
09.2023 - 08.2024
- Greeted customers upon entering the store and engaged in conversation to understand customers’ orders.
- Collaborated with team members to complete tasks and maintain efficient work flow.
- Handled pre-ordered as well as walk-in orders daily.
- Recommended options for cakes depending on the occasion and budget, offered different solutions to customer concerns, and garnered trust from regular customers.
- Worked the Toast POS system to take orders, manage transactions, and sell complimentary items.
Education
Associates degree - Business Administration
Pasadena City College
Pasadena, CA04-2027
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Eagle Rock High School
06-2021
Skills
- Inventory control
- Team leadership expertise
- Food safety and sanitation
- Employee scheduling
- Workflow coordination
- Customer retention
- Training and development skill
- Team leadership strength
Accomplishments
- Won multiple awards for several MESA (Mathematics Engineering Science Achievement) club throughout my high school career.
- Maintained High Honor Roll throughout my high school career.
Certification
- Food Handlers Certificate
- August 2023 - August 2026
LANGUAGES
English
Tagalog
Timeline
Assistant General Manager
Paris Baguette America
12.2025 - Current
Barista
BoboBaba
10.2025 - 04.2026
Guest Service Representative
Nothing Bundt Cakes
09.2023 - 08.2024
Crew Member, Shift Lead
Crumbl Cookies
07.2023 - 11.2025
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Eagle Rock High School
Associates degree - Business Administration
Pasadena City College