Mikhail Punnen Jacob
Oshawa,ON
Summary
Dedicated professional with a passion for providing administrative assistance for sales teams. Skilled in delivering high-quality customer service, managing customer inquiries and processing orders and returns.
Proven success in streamlining processes to improve efficiency and customer satisfaction levels.
Overview
2
2
years of professional experience
Work History
Material Handler
Plunge Adventures
03.2021 - 02.2022
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
Sales Executive
Volvo Eicher Commercial Vehicles
11.2022 - 01.2023
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
Social Media Marketing Intern
The School Of Dirt
03.2022 - 05.2022
- Conducted daily updates to social media profiles to boost company online presence.
- Designed and presented social media campaign ideas.
Chartered Accountant Assistant
H Bahety & Co
03.2023 - 07.2023
- Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
- Facilitated month-end and year-end closing processed to support accuracy and completeness of financial reports.
- Handled day-to-day accounting processes to drive financial accuracy.
Education
Bachelor of Commerce - Commerce
St. Joseph's University
India 04.2022
Commerce -
Excelsior English School
India03.2019
Skills
- Sales presentation
- Product promotion
- Persuasive selling
- Data Management
- Analytical Thinking Skills
- Problem-Solving
- Staff management
- Customer Needs Assessment
- Stockroom arrangements
- Teamwork
- Time Management
- Automotive
- Technology
Languages
English
Native or Bilingual
French
Elementary
Timeline
Chartered Accountant Assistant
H Bahety & Co
03.2023 - 07.2023
Sales Executive
Volvo Eicher Commercial Vehicles
11.2022 - 01.2023
Social Media Marketing Intern
The School Of Dirt
03.2022 - 05.2022
Material Handler
Plunge Adventures
03.2021 - 02.2022
Bachelor of Commerce - Commerce
St. Joseph's University
Commerce -
Excelsior English School
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