Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Mikhael Abel

BRAMPTON

Summary

A dedicated team player with over 5 years of experience in the customer service industry with proven ability to establish rapport with clients and provide efficient guidance for new hires. Reliable and service-oriented, with strong time management and communication abilities.

Hospitality and entertainment professional with proven track record of delivering exceptional guest experiences. Known for reliability and adaptability in dynamic settings, ensuring smooth operations and high guest satisfaction. Skilled in communication and team collaboration to meet evolving needs.

Overview

12
12
years of professional experience
1
1
Certification

Work History

CAST MEMBER

Cineplex Courtney Park
04.2016 - Current
  • Greeting and welcoming guests, assisting with movie selection providing suggestions and recommendations.
  • Practicing crowd control and setting up lines for busier nights
  • Providing a clean and safe entertainment environment adhering to covid protocols; in the theatres before and after each show and ensuring lobby areas are clean and presentable
  • Ensuring bathrooms are stocked appropriately before and after busy shows.
  • Facilitating training for new floor hires and providing best practices & guidance

CASHIER

Food Basics
08.2013 - 09.2013
  • Provides a positive customer experience with fair, friendly, and courteous service.
  • Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases.
  • Resolves customer issues and answers questions.
  • Bags purchases if needed. Processes return transactions, assisting with store navigation and helping customer's find products parking lot and organized accordingly. Collected spare shopping carts in the store and

Education

Ontario Secondary School Diploma -

St Edmund Campion
06-2014

Skills

  • Friendly & personable skills
  • Interpersonal; Positive & upbeat attitude
  • Team player - always sharing best practices and willing to help others
  • Responsible & honest
  • Punctual and organized
  • Exceptional communication
  • Strong teamwork
  • Performance skills

Languages

English
Full Professional

Certification

  • Security License. September 9, 2023
  • First Aid Training-Emergency with CPR C, AED. May 24th, 2023

Timeline

CAST MEMBER

Cineplex Courtney Park
04.2016 - Current

CASHIER

Food Basics
08.2013 - 09.2013

Ontario Secondary School Diploma -

St Edmund Campion

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Mikhael Abel