Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mike Langridge

Victoria,BC

Summary

Versatile and results-oriented professional with extensive experience at SYSCO Food Services, excelling in roles from Lead Hand Shunter to Night Shift Supervisor. Demonstrated proficiency in many aspects of operations , alongside a strong work ethic and exceptional team leadership, significantly enhanced operational efficiency and teamwork dynamics. Proven track record in improving workplace morale and achieving key performance metrics.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Lead Hand Shunter

SYSCO Food Services
09.2020 - Current
  • Generate and map orders for warehouse selection
  • Schedule loads for Shuttles as needed.
  • Coordinate equipment for loading and shipping of products
  • Prepare documentation and invoices to be sent with trailers to remote yards
  • Reduced downtime by maintaining equipment and troubleshooting issues as they arose.
  • Send supplies and equipment to remote yards as requested
  • Helped train new employees in safe practices and warehouse procedures.
  • Maintain clean, orderly work environment free of hazards.
  • Operate equipment while observing standard safety procedures.
  • Resolved conflicts between team members swiftly to maintain a harmonious work environment.
  • Bolstered workplace morale through positive reinforcement techniques, resulting in improved teamwork dynamics.

Delivery Associate

SYSCO Food Services
11.2008 - 09.2020
  • Followed drivers manifest to deliver product to customers with in a delivery window.
  • Unload product in a safe and timely manner
  • Conducted pre and post trip to unsure vehicle is in safe working order
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
  • Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
  • Kept customers informed of any delays or issues with their deliveries, offering solutions when possible.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Verified accuracy of all deliveries against order forms.

Night Shift Supervisor

SYSCO Food Services
06.2006 - 11.2008
  • Resolved conflicts among team members in a timely manner, promoting a cohesive and efficient working environment.
  • Assigned selectors to different environments to select orders in a timely manor to coincide with loading and shuttling.
  • Assisted in training new employees on policies, procedures.
  • Completed daily inspections, coach cards, and post-shift safety audits.
  • Observed each team member to carry out duties and provided constructive criticism.
  • Developed strong communication channels between day and night shifts, facilitating seamless handovers at the beginning and end of each shift.

Selector/forklift/Lead Hand Loader

North Douglas Sysco Food Services
09.2000 - 06.2006
  • Responsible for selecting orders in a accurate and efficient manner
  • Replenished bin locations (Freezer, Cooler, and Dry)
  • Loaded and secured pallets safely and efficiently on trucks for delivery.
  • Able to read and make changes to load sheet as requested by the driver
  • Consistently met or exceeded daily performance metrics by prioritizing tasks and managing time effectively.
  • Maintained a safe work environment by adhering to safety protocols, proper equipment usage, and regular housekeeping tasks.
  • Upheld company values and policies by consistently demonstrating professionalism, integrity, and a strong work ethic in all aspects of the role.

Education

High School Diploma -

Reynolds Senior Secondary
Victoria, BC
06-1997

Skills

  • Strong work ethic
  • Proficient in SWMS, IDS, Roadnet, ADP, Excel and Word
  • Team member
  • Organized and Timely

Certification

  • Class 1 B.C. Driver's License

Timeline

Lead Hand Shunter

SYSCO Food Services
09.2020 - Current

Delivery Associate

SYSCO Food Services
11.2008 - 09.2020

Night Shift Supervisor

SYSCO Food Services
06.2006 - 11.2008

Selector/forklift/Lead Hand Loader

North Douglas Sysco Food Services
09.2000 - 06.2006

High School Diploma -

Reynolds Senior Secondary

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Mike Langridge