Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Harvinder Singh

Mississauga,ON

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

2
2
years of professional experience

Work History

AZ Shunter and Shifter

Trans Emerge Transport Inc.
09.2022 - 05.2024
  • Minimized delays in train schedules by promptly addressing any issues or obstacles encountered during shunting activities.
  • Maintained open lines of communication between team members, fostering a collaborative work environment conducive to success.
  • Boosted operational efficiency through continuous improvement initiatives aimed at refining shunting procedures and best practices.
  • Effectively coordinated with other departments to facilitate seamless rail yard operations, promoting a collaborative approach to problemsolving.
  • Reduced downtime for rail cars by efficiently managing resources and prioritizing tasks based on urgency.
  • Enhanced safety protocols by conducting thorough equipment inspections and maintenance checks before each shift.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Inspected load security and checked for damages.
  • Expedited the loading and unloading of cargo by skillfully maneuvering rail cars into proper positions.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.

Education

Associate of Science - Software Engineering

Sheridan College Institute of Technology And Advanced Learning
Brampton, ON
09.2019

Skills

  • Strong Work Ethic
  • Self-motivation and discipline
  • Class A Commercial Driver's License
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Microsoft Teams
  • Client Relations
  • Paperwork Processing

Languages

English
Native or Bilingual

Timeline

AZ Shunter and Shifter

Trans Emerge Transport Inc.
09.2022 - 05.2024

Associate of Science - Software Engineering

Sheridan College Institute of Technology And Advanced Learning
Harvinder Singh