Mike Jesus
Strathroy,ON
Summary
Experienced Home Financing Advisor with over 15 years of experience in banking. Excellent reputation for resolving problems and improving customer satisfaction. Dedicated lending professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Home Financing Advisor
Libro Credit Union
04.2021 - Current
- Worked with owners to understand needs and provide excellent service
- Offered friendly and efficient service to owners, handling challenging situations
- Demonstrated Respect, Friendliness and willingness to help peers whenever needed.
- Increased owner satisfaction by resolving issues
- Work well independently as well as in group of Home Financing Advisors.
Lending Specialist
Libro Credit Union
04.2013 - 04.2021
- Developed and maintained relationships with owners, fellow lenders and other third parties.
- Monitored pipelines to track and log status of loans
- Assisted owners with improving financial health by coaching on issues such as excessive spending and borrowing
- Processed loan applications and monitored progress from start to finish.
- Proactively identified solutions for owners experiencing credit issues
- Worked with team of 20 Staff for retail lending re-mapping to improve lending process
Education
No Degree - Business Markerting
Fanshawe College
London, ON09.2009
Skills
- Expert Knowledge in Home Financing
- Ability to work well in fast paced environments
- Excellent communication skills
- Proven team player
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Home Financing Advisor
Libro Credit Union
04.2021 - Current
Lending Specialist
Libro Credit Union
04.2013 - 04.2021
No Degree - Business Markerting
Fanshawe College
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