Summary
Overview
Work History
Education
Skills
<Enter your own>
Timeline
Generic

MIKE JAMMAL

Ottawa,Canada

Summary

Detail-oriented with experience in political affairs and communications. Praised for ability to work in fast-paced environments with ability to meet all deadlines. Strong interpersonal, team-management, leadership and organization skills.

Overview

9
9
years of professional experience

Work History

Issues Coordinator

Government of Canada
Ottawa, Ontario
04.2024 - Current
  • Lead, manage, coordinate, and respond to urgent and complex issues within tight deadlines.
  • Develop sound working relationships with staff in the Minister's, Deputy Minister's, and Assistant Deputy Minister's offices, as well as external partners and stakeholders, to ensure timely resolution of issues.
  • Plan, manage, and implement projects in key result areas identified by senior management.
  • Coordinate the preparation and consolidation of reports, briefing/issues notes, correspondence, presentations, and other materials.
  • Review and edit responses to ensure quality, consistent messaging, tone, and relevance of information.
  • Research, compile, and organize information on emerging issues and trends, and prepare and present findings/summaries. - Participate in and represent the executive assistant on corporate committees, meetings, and working groups.
  • Initiate, plan, and carry out special projects and assignments.

Administrative and Scheduling Assistant

Government Of Canada
Ottawa, ON
10.2022 - 04.2024

Calendar:

• Manage the DG’s calendar Includes: make logistical arrangements for meetings (boardroom or MS Teams link), address conflicts, identifying delegates for meetings, work with other offices to schedule meetings, etc.

• Coordinate bilat material between DG and Senior Directors

• Ensure the DG has required meeting material in advance of key meetings

• Review incoming invites to ensure proper action

• Book the DG’s enclosed office spaces reservation on Archibus

• Ensure coverage in the DG’s absence:

o Confirm A/DG

o Update/Manage the vacation calendar

o Prepare out office notice/send delegation email

o Draft the ADM's out of office message

Taskings:

• Monitor and follow up on all PPM deliverables

• Coordinate recurring taskings for PPM (Monthly Touchpoints, Backpocket information for Governance Meetings etc.)

Information Management:

• Ensure the maintenance of the Divsion's GcDocs folder

• Upload key emails to respective GcDocs folder

Administrative Duties:

• Submit and coordinate translation requests

• Manage a Distribution List

• Ensure the Master Employee Lists remains up to date

Legislative Assistant

Members of Parliament
Ottawa, Ontario
05.2021 - 11.2021
  • Excellent knowledge of computer chart, table and graph formatting, Represented the constituents in passing laws, Coordinated introduction of bills and tracked progress of pending legislation, Research current laws and raise constituent's issues for settling, Knowledge of conducting research and analyzing constituent issues, Excellent knowledge of legislative, judicial and administrative systems,
  • Improved organization and communication skills through seamlessly preparing and coordinating events on Parliament Hill, Improved interpersonal skills by providing constituents with a welcoming and positive experience.

Customer Service Representative

City of Ottawa
Ottawa, Ontario
01.2019 - 04.2021
  • Booking rooms in the facility through the CLASS program, Processing payment for clients through cards, cheques and cash, Gathering data to execute all payments for the End of Day Reports with Excel, Facilitating inbound and outbound phone calls with high customer services, Preparing files for clients, organized folders and maintained/ organized storage boxes.

Program Coordinator

City of Ottawa
Ottawa, Ontario
11.2016 - 04.2021
  • Working in a multi-disciplined team environment and managed multiple tasks with a minimum of supervision, Setting objectives performance and deadlines that comply for the department, Facilitating programs for children and youth with disabilities such as Autism and ADHD, Tracking records and reviewed situations that required to be solved for all clients, Corresponding on emails through Microsoft Outlook, forwarding emails as required, Processing weekly meetings to follow up with current situations, updates and introducing new ideas for new projects, Creating work schedules and workflow to ensure all delegated duties are met, Overlooking and supervised staff as well as children, Conducted research for future programs for youth, In charge of managing budgets for programs, and equipment, Meet with other community groups, managers and special interest groups in order to present future projects.

Member and Event Coordinator

Culture, Club, Carleton University
Ottawa, Ontario
08.2018 - 12.2020
  • Planned and coordinated events, while managing project delivery elements within tight deadlines, Plan, organize and implement various diversity outreach efforts and strategies, Organized faculty events and managed details including décor, catering, entertainment, transportation, location, invitee lists, special guests, equipment, promotional material, etc., Proposed ideas to improve services provided and event quality, Improved leadership through specifying staff requirements and coordinating activities, Conducted pre-and post-event evaluations and prepared a report on the outcomes, Continuously researched the desired market interests, identifying promotional opportunities to generate interest in the Club.

Education

Bachelor of Arts - Criminology And Criminal Justice

CarletonUniversity
Ottawa, Ontario
06-2022

First Aid CPR & AED, Accessibility (AODA) Certification, High Five (Principles of Healthy Child Development) Certification, Core certification, Fundamental Movement Skills Certification, Cash Handling certificate, Behavioral Management -

Skills

  • Decision Making
  • Microsoft Office
  • Documentation
  • Customer Service
  • P>Advanced Knowledge of Legal Terminology
  • Case Management
  • Deposition Briefings
  • Conflict Resolution
  • Organization

<Enter your own>

Title: Administrative And Scheduling Assistant

Timeline

Issues Coordinator

Government of Canada
04.2024 - Current

Administrative and Scheduling Assistant

Government Of Canada
10.2022 - 04.2024

Legislative Assistant

Members of Parliament
05.2021 - 11.2021

Customer Service Representative

City of Ottawa
01.2019 - 04.2021

Member and Event Coordinator

Culture, Club, Carleton University
08.2018 - 12.2020

Program Coordinator

City of Ottawa
11.2016 - 04.2021

Bachelor of Arts - Criminology And Criminal Justice

CarletonUniversity

First Aid CPR & AED, Accessibility (AODA) Certification, High Five (Principles of Healthy Child Development) Certification, Core certification, Fundamental Movement Skills Certification, Cash Handling certificate, Behavioral Management -

MIKE JAMMAL