MIKE CARROLL
Chilliwack,BC
Summary
Results-driven professional with 30 years of diverse business experience, including 20 years in the plumbing and heating wholesale industry. Recognized for effective communication and strong relationship-building skills, consistently striving to exceed customer expectations. Seeking to leverage expertise in operational excellence and customer service within an organization that prioritizes these values. Motivational leader with a proven track record of team building and retaining top performers, dedicated to driving success through collaboration and exceptional service.
Overview
11
11
years of professional experience
Work History
Sales Manager for BC & AB
Boyd Distributors, Division of the PACWEST Group of Companies
01.2023 - 01.2025
- Lead a team of five sales professionals in BC and Alberta.
- Set annual sales budgets.
- Played a senior roll in developing key market segments.
- Was personally responsible for several large accounts that saw increases from 20 to 40%
Outside Sales Representative
Pacific West Group of Companies
01.2022 - 2023
- Led initiatives to enhance collaboration with wall and ceiling contractors, driving business growth in the lower mainland.
- Cultivated relationships that resulted in several new accounts.
Business Development Manager
Trowel Trades Accessories Ltd.
01.2014 - 01.2022
- Responsible for all sales. Sales forecasting and analysis. Marketing. Product development.
- Credit risk management.
- Hiring manager for production staff.
- Grew the business from just British Columbia into Alberta, Saskatchewan and Manitoba.
- Doubled sales from 2014 to 2020. Increased sales 2021-2022 by 39.9%.
- (manufacturer)
Education
Business Training
Skills
- Strong relationship building skills that have proven to drive loyalty
- Exceptional customer service skills
- Budgeting & expense control
- Team mentoring & leadership
- Organizational development
- Key account management
- Sales team training
- Staff management
- Goals and performance
- Motivational skills
- Verbal and written communication
Timeline
Sales Manager for BC & AB
Boyd Distributors, Division of the PACWEST Group of Companies
01.2023 - 01.2025
Outside Sales Representative
Pacific West Group of Companies
01.2022 - 2023
Business Development Manager
Trowel Trades Accessories Ltd.
01.2014 - 01.2022
Business Training
Professional History
Background of 20 years in the wholesale plumbing and heating business.
Began in the warehouse in 1989, moved on to the sales counter, became a buyer, then promoted to Branch Manager for the last 6 years.