Mika McDonald
Winnipeg
Summary
Experienced Supervisor leading team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Supervisor
Tim Horton's
07.2021 - Current
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Trained newly hired employees on routine tasks and customer service.
- Assisted bakers with procuring necessary ingredients from inventory area during high-volume periods with demanding order levels.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Filled out daily shift log to record amount of food prepared, used and leftover.
Education
High School Diploma -
College Sturgeon Heights Collegiate
Winnipeg, MB 09.2017 - 06.2021
University 1
University of Manitoba
Winnipeg, MB 09.2023 - Current
Skills
Friendly and helpful
Fast and efficient service worker
Order memorization
Employee Motivation
Organizational Skills
Adaptability
Reliability
Accomplishments
Honors Certificate Grade 7 - Grade 12
Red River College Silver Heights 50th Reunion Legacy Award
Certification
Basic First Aid, CPR C & AED
Timeline
University 1
University of Manitoba
09.2023 - Current
Basic First Aid, CPR C & AED
08-2022
Supervisor
Tim Horton's
07.2021 - Current
High School Diploma -
College Sturgeon Heights Collegiate
09.2017 - 06.2021
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