Simranjeet Kaur

Supervisor

A&W Restaurant

07.2022 - Current

Operating cash register for cash, check, and credit card transactions with excellent accuracy levels. Worked flexible schedule and extra shifts to meet business needs. Helped customers complete purchases, locate items, and join reward programs. Restocked and organized merchandise in front lanes. Answered questions about store policies and addressed customer concerns. Collected and authorized payments of guests. Worked closely with shift manager to solve problems and handle customer concerns.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals. Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance. Completed inventory counts and ordered merchandise.
Food ordering
Creating invoices
Handling customer's concerns and resolving that
Counting safes and floats and managing them every day
Doing banking including getting coins from bank or depositing money
Performed cash, card, and check transactions to complete customer purchases. Maintained current knowledge of store promotions and highlighted sales to customers. Used POS system to enter orders, process payments, issue receipts, create and close invoices, and start and end promotions.
Maintained store inventories and ordered new materials to increase item availability.
Notified customers and employees of company promotions and limited-time offers.
Prepared reports to summarize operational results and financial performance
Canceled orders based on customer requests, inventory, or delivery problems.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Worked with management team to implement proper division of responsibilities.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.