Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mihai Luca

Mihai Luca

Laval,QC

Summary

Experienced with team leadership, customer relationship management, and sales strategy development. Utilizes strong communication skills and leadership abilities to foster a productive and motivated team. Dynamic and adaptable, ready for any challenge.

Overview

14
14
years of professional experience

Work History

Supervisory Sales Clerk

Jean Coutu Pharmacy
01.2014 - Current
  • Supervised daily operations, ensuring optimal workflow and customer service standards.
  • Trained and mentored new staff on sales processes and product knowledge.
  • Implemented inventory management practices to maintain stock levels and minimize discrepancies.
  • Resolved customer inquiries and complaints, enhancing overall satisfaction rates.
  • Established open lines of communication within the team to facilitate information sharing and efficient problem-solving practices.

Inventory Auditor

Inventaires Lapare Inc.
08.2011 - 01.2014
  • Conducted thorough inventory audits to ensure accuracy and compliance with company standards.
  • Identified discrepancies in stock levels.
  • Collaborated with warehouse teams to improve stock organization.

Education

Bachelor of Arts - Sociology

Concordia University
Montreal, QC
05-2022

Skills

  • Store operations
  • Customer engagement
  • Task delegation
  • Staff motivation
  • Product pricing
  • Customer feedback analysis
  • Customer service
  • Customer relationship building
  • Effective interpersonal communication
  • Product and service knowledge
  • Policy enforcement
  • Merchandise display

Languages

English
Native or Bilingual
French
Native or Bilingual
Romanian
Native or Bilingual

Timeline

Supervisory Sales Clerk

Jean Coutu Pharmacy
01.2014 - Current

Inventory Auditor

Inventaires Lapare Inc.
08.2011 - 01.2014

Bachelor of Arts - Sociology

Concordia University

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Mihai Luca