Janelle Hyde
Saskatoon,SK
Summary
Dedicated and experienced professional with over 25 years of work experience in customer service and retail. Over 15 years in managerial positions. Seeking full-time employment to pursue a new career path. Focus on providing exceptional guest experiences and ensuring satisfaction with every interaction. Possesses strong interpersonal skills and a genuine passion for customer service. Thrives in fast-paced environments and enjoys meeting new people. Known for delivering friendly experiences, bringing enthusiasm, efficiency, and meticulous attention to detail to every task. Adept at providing friendly and professional assistance to customers, visitors, and colleagues.
Overview
21
21
years of professional experience
Work History
Retail Sales Clerk
Prairie Meats LP
06.2023 - 05.2024
- Customer Service Duties
- Paper or plastic Wrap Customers selections from Fresh meat counter and salad area
- Weight and sticker price items on a weight scale
- Stock Freezers and retail floor
- Package and vac seal product to be sold
- Cleaning and Sanitizing work area, equipment and sales floor
- Prepared Stuffed Potatos, Mushrooms, Salads
- Prepared and made Kabobs for Fresh or Frozen Sale
- Sliced and Weight Deil meats
- Made meat and cheese etc trays
- Run Till
Crew Member
McDonald’s
11.2021 - 07.2023
- Run till
- Present food to Customers
- Make Coffee & Drinks
- Stock
- Work grill and assembly line
- Cleaning of restaurant
Clinic Worker /Store Front Worker
Paragon Health Foods Store & Alternative Medicine Clinic
03.2021 - 11.2021
- Answer phones
- Answer customer and patients questions
- Book clinic appointments for Saskatoon/Edmonton/Lethbridge
- Run Clinic in Saskatoon
- Run remote clinics from Saskatoon store for Lethbridge and Edmonton by receiving payment and shipping out products
- Open or close clinic and store
- Package up and bill medical program for Patients in person and over the phone
- Shipping products
- Billing and Payments for accounts
- Check and review daily record payments and deposits
- Cashing in and cashing out for the day
- Help customer and Patients
- Cleaning of clinic and store
- Receiving and data entry of products new and old
- Merchandising
Starbucks Coffee Department Operator
Safeway/Sobeys Canada
09.2015 - 03.2020
- Department Managerial Duties
- Ordering Kiosk Inventory
- Training of new employees
- Stocking Kiosk
- Scheduling
- Cashier
- Monthly Inventory
- Making Drinks
- Customer Service
- Opening/ Closing Kiosk
Certified Assistant Store Manager
7- Eleven Canada
01.2003 - 09.2015
- Managerial Duties
- Store openings
- Bank deposit
- Cash out/ Balance Tills
- Customer Service/ Till
- Stock ordering
- Chicken Cook
- Food prep work
- Training of new employees
- Help Store Manager with day to day operations of store
Education
High School Diploma -
E.D Feehan High School
Saskatoon, SK06-2002
Skills
- Excellent Communication
- Patience and Empathy
- Customer Service
- Cash Handling
- Goal-oriented mindset
- Store operations
- Good Judgment
- Staff Training and Development
- Schedule Management/ Shift Schedule
- Self Motivation
- Upselling strategies
- Merchandise Display
- Point of sale systems
- Teamwork
- Time Management
- Flexible Schedule
- Team building
- Attention to Detail
- Product Knowledge
- Multitasking
- Organizational Skills
- Team Leadership
- Positive Customer Engagement
- Stocking
- Store Opening and Closing
- Team motivation
- Order Management
References
Available upon request
Languages
English
Timeline
Retail Sales Clerk
Prairie Meats LP
06.2023 - 05.2024
Crew Member
McDonald’s
11.2021 - 07.2023
Clinic Worker /Store Front Worker
Paragon Health Foods Store & Alternative Medicine Clinic
03.2021 - 11.2021
Starbucks Coffee Department Operator
Safeway/Sobeys Canada
09.2015 - 03.2020
Certified Assistant Store Manager
7- Eleven Canada
01.2003 - 09.2015
High School Diploma -
E.D Feehan High School
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