Miguel Valdez
Apple Valley
Summary
Dynamic Shift Manager at McDonald's with a proven track record in enhancing customer satisfaction and training staff. Skilled in cash handling and employee motivation, I excel in creating efficient workflows and resolving customer complaints, ensuring a positive dining experience. Committed to workplace safety and team development, I drive results through effective leadership.
Overview
5
5
years of professional experience
Work History
Shift Manager
McDonald's
10.2021 - 05.2026
Food service, cashier, customer service, training employees, handling cash tills,
Education
High School Diploma -
Shadow Ridge
Las Vegas 06-2021
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Opening and closing procedures
- Punctual and reliable
- Staff motivation
- Accurate money handling
- Workplace safety
- Training and mentoring
- Handling customer complaints
- Energetic and enthusiastic
- Delegating work
- Mentoring and coaching
- Staff training and onboarding
- Shift leadership
- Shift checklists
- Verbal and written communication
Timeline
Shift Manager
McDonald's
10.2021 - 05.2026
High School Diploma -
Shadow Ridge