Miguel Rodriguez
Tracy
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information, and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
7
7
years of professional experience
Work History
Front Desk Agent
Holidayinnexpress lathrop
Lathrop
05.2026 - 06.2026
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Check in guest
- Effectively managed reservations using hotel management software to optimize guest experience.
- Processed payments and maintained accurate cash handling procedures.
- Coordinated with team members to ensure a consistently welcoming environment for guests.
- Streamlined task management to improve operational efficiency.
- Keep work area clean
Front Desk Agent
Comfort Inn Hotel
Lathrop
05.2026 - 06.2026
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Checked in guests at front desk while ensuring accurate information was collected.
- Managed reservations using hotel management software efficiently.
- Processed payments and maintained accurate cash handling procedures.
- Collaborated with team members to maintain a welcoming environment consistently.
- Multi task
- Keep work area clean
Front Desk Agent
Best Western Hotel
Tracy
03.2026 - 05.2026
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Checked in guests at front desk, ensuring a smooth arrival process.
- Managed reservations using hotel management software efficiently.
- Processed payments and maintained accurate cash handling procedures.
- Collaborated with team members to maintain a welcoming environment consistently.
- Multi task
- Keep work area clean
Front Desk Agent
Holidayinnexpress
Tracy
01.2019 - 03.2026
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Checked in guests efficiently at front desk, ensuring a smooth arrival experience.
- Managed reservations using hotel management software efficiently.
- Processed payments and maintained accurate cash handling procedures.
- Collaborated with team members to maintain a welcoming environment consistently.
- Multi task
- Keep work area clean
Education
Stein High School
Tracy, CASkills
- Booking management
- Hospitality software
- Cash management
- Customer service
Timeline
Front Desk Agent
Holidayinnexpress lathrop
05.2026 - 06.2026
Front Desk Agent
Comfort Inn Hotel
05.2026 - 06.2026
Front Desk Agent
Best Western Hotel
03.2026 - 05.2026
Front Desk Agent
Holidayinnexpress
01.2019 - 03.2026
Stein High School