Miguel Alviar
SURREY,Canada
Summary
Results driven, team-oriented, mature professional with a strong work ethic and proven character qualities. Core competencies include: Leadership, Team and Relationship-building, Time Management
Diligent Supervisor with proven track record in maintaining and improving facility operations. Demonstrated success in troubleshooting and resolving maintenance issues, ensuring optimal performance of equipment and systems. Skilled in team leadership and preventive maintenance planning.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Maintenance Supervisior
Turner Meakin Management LTD.
07.2019 - Current
- Coordinated preventative maintenance schedules
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised various trades and contractors and scheduled projects.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Facilitated strong communication between commercial tenants to ensure seamless coordination during planned outages or emergency situations.
- Coordinated scheduled shutdowns for major equipment overhauls, minimizing disruption to production schedules while maximizing asset longevity.
- Provided guidance to Property Managers regarding project bids for onsite improvements.
- Fostered a positive work environment that led to high employee morale and retention rates, while consistently meeting performance expectations.
- Procured pricing information from various vendors to support cost-effective purchasing for projects
- Tracked and progressed maintenance requests in CMMS systems to meet schedules.
- Scheduled and oversaw maintenance, repair and installation activities.
- Created and maintained daily and weekly reports for upper management.
- Contributed to development, implementation, and execution of maintenance programs.
- Reviewed and studied blueprints to double-check installation and implementation project requirements.
Dispatch Manager
Citrus-O Logistics
11.2018 - 06.2019
- Managing daily staff schedules for 17 service technicians, daily routing and fleet maintenance of all trucks and equipment in a fast pace environment where critical thinking and on-the-spot problem solving is paramount
- Provided customers with information on products and services.
- Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.
- Coordinated with maintenance teams to establish preventive maintenance schedules for fleet vehicles.
- Reduced response times with effective dispatcher training and timely decisionmaking.
- Developed contingency planning process for unexpected delays, minimizing impact on delivery schedules.
- Oversaw maintenance scheduling for fleet, ensuring vehicles were in optimal condition.
- Provided detailed reports to management on dispatch operations, identifying areas for improvement.
- Increased on-time deliveries through meticulous route planning and continuous monitoring of driver performance.
Branch Manager
Platinum Leaf Inc.
06.2017 - 11.2018
- Managed a portfolio of over 100 client accounts and 35 staff members for a commercial maintenance company, strengthening and building client relationships through excellent customer service and follow up which produced referral business as well as doubling the annual sales quota
- Other responsibilities included administration support, reporting, staff payroll, providing estimates and quotes for new projects
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
Operations Manager
Drywall Construction
01.2011 - 01.2017
- Managed commercial and residential Drywall construction projects/installations, meeting strict timelines within projected budgets ensuring building code requirements and safety regulations were consistently met and upheld to standard
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Interim Director / Business Manager
Creflo Dollar Ministries Canada
11.2010 - 01.2011
- Company Overview: Non-Profit Society
- Managed the day to day operations of a small branch office with a call center including shipping/receiving, inventory management, hiring staff, and volunteer training, as well as payroll and donations
- Financially responsible for ensuring Revenue Canada compliance as a non-profit and establishing operational excellence within the company which contributed to the overall growth and success of the Ministry
- Non-Profit Society
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Prayer Minister / Partner Services
Kenneth Copeland Ministries Evangelical Canada
01.2007 - 10.2010
- Company Overview: Non-Profit Society
- Provided daily prayer support and encouragement to the partners and friends of the ministry, meeting the spiritual needs of families and individuals experiencing major life challenges
- Responsible for processing daily product orders and donations, meeting outbound call quotas and also organizing volunteers for live events
- Non-Profit Society
Production / Duplication Department
Kenneth Copeland Ministries Evangelical Canada
01.1997 - 01.2010
- Company Overview: Non-Profit Society
- Managed the production and manufacturing of the CD/DVD duplication service for on-demand teachings while meeting the 24-hour turnaround objective
- Responsible for sales forecasting, preparing quotes, submitting estimates and experienced in negotiating prices with various vendors
- Non-Profit Society
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Senior Pastor
Destiny Christian Church
11.2002 - 03.2005
- Provided weekly encouragement and spiritual guidance to 150 member church congregation in the Surrey Community through the Teaching of Bible principles, regular Worship Services, ongoing outreach programs, and various family events
- Responsible for overseeing volunteer and paid staff ensuring all ministry departments ran effectively
- Led effective pastoral care for congregation members, providing spiritual guidance and support during times of crisis or need.
- Officiated special services such as weddings, funerals, baptisms, and nursing home services.
Education
Associate Degree - BA and Masters in Theology with Concentration in Counselling
TBI Institute
Marion, NC03.2025
LPI Level 5 -
University of British Columbia
Vancouver, None08.2016
Skills
- Adept at Utilizing Advanced Computing Tools
- Proficient in Office Software
- Skilled in Microsoft Office Applications
- Proficient in Cloud-Based Data Solutions
- Project Management
- Proficient in Dispatch Operations
- Meticulous Attention to Quality
- Streamlined Workflow Management
- Efficient Route Planning
- Routine Maintenance Procedures
- Team Coordination
- Property Management
Certification
- Class 5,6
- Ordained Minister (2002-2005)
Timeline
Maintenance Supervisior
Turner Meakin Management LTD.
07.2019 - Current
Dispatch Manager
Citrus-O Logistics
11.2018 - 06.2019
Branch Manager
Platinum Leaf Inc.
06.2017 - 11.2018
Operations Manager
Drywall Construction
01.2011 - 01.2017
Interim Director / Business Manager
Creflo Dollar Ministries Canada
11.2010 - 01.2011
Prayer Minister / Partner Services
Kenneth Copeland Ministries Evangelical Canada
01.2007 - 10.2010
Senior Pastor
Destiny Christian Church
11.2002 - 03.2005
Production / Duplication Department
Kenneth Copeland Ministries Evangelical Canada
01.1997 - 01.2010
- Class 5,6
- Ordained Minister (2002-2005)
Associate Degree - BA and Masters in Theology with Concentration in Counselling
TBI Institute
LPI Level 5 -
University of British Columbia
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