MICHY KAE PAMPLONA
VANCOUVER,BC
Summary
Skilled Level 3 Automotive Technician Apprentice with hands-on experience in car diagnostics, repair, and maintenance. Known for strengths in customer service and problem-solving abilities, coupled with deep knowledge of various vehicle systems, and having effectively contributed to workshop efficiency and customer satisfaction in previous roles.
Overview
3
3
years of professional experience
Work History
AUTOMOTIVE TECHNICIAN APPRENTICE
FOUNTAIN TIRE MARINE DRIVE
Vancouver, British Columbia
10.2024 - 04.2025
- Perform basic maintenance: oil and filter changes, tire changes, and rotations.
- Vehicle inspections, diagnostics, and minor repairs.
- Follow work orders, manufacturer specifications, and shop safety procedures.
- Communicate findings and progress to senior technicians or supervisors.
- Build knowledge of vehicle systems to progress toward Red Seal certification.
SHIPMENT RESOLUTION SUPPORT REPRESENTATIVE
PUROLATOR
Langley, British Columbia
06.2022 - 07.2024
- Resolution of freight and return problems.
- Dealing with customers and contact centers via phone.
- Scanning, sorting, and moving freight accurately in and around the warehouse.
- Assisting retail staff and other clerical staff when required. Processing damage, freight, and completion of documents.
- Tracing shipments.
Education
DIPLOMA - AUTOMOTIVE SERVICE TECHNICIAN OPERATION
British Columbia Institute of Technology
Burnaby07-2026
High School Diploma -
Nanaimo District Secondary School
Nanaimo06.2022
Skills
- LEADERSHIP EXPERIENCE
- PROBLEM SOLVING
- TIME MANAGEMENT
- TEAM BUILDING
- CUSTOMER SERVICE
- OPERATIONAL
- COMPUTER LITERACY
Extracurricular Activities
CHIEF GIRL SCOUT, Laguna, PHILIPPINES, Conducting community works such as giving donations; moreover doing beautification projects to build better facility for the neighborhood., Responsible for fundraising to beautify public outdoor areas., Visiting public schools to do charity works by giving school supplies, toys, and foods.
Languages
- ENGLISH
- TAGALOG
Timeline
AUTOMOTIVE TECHNICIAN APPRENTICE
FOUNTAIN TIRE MARINE DRIVE
10.2024 - 04.2025
SHIPMENT RESOLUTION SUPPORT REPRESENTATIVE
PUROLATOR
06.2022 - 07.2024
DIPLOMA - AUTOMOTIVE SERVICE TECHNICIAN OPERATION
British Columbia Institute of Technology
High School Diploma -
Nanaimo District Secondary School