Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Michelle Ye

Michelle Ye

Ottawa

Summary

Enthusiastic and reliable individual passionate about creating positive customer experiences and fostering a welcoming environment. Skilled in multitasking, communication, and teamwork, with a strong ability to thrive in fast-paced settings. Dedicated to providing exceptional service and maintaining high standards of quality and efficiency. Eager to bring a positive attitude, strong work ethic, and commitment to excellence.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Florist

Jade Garden
02.2025 - 02.2025
  • Multiple orders were balanced efficiently, showcasing strong time management and self-reliance.
  • Adaptability ensured smooth handling of changing customer needs and tight deadlines.
  • Prepared potted plants and bouquets based on customer requirements.

Medical Receptionist

Lynde Dermatology
02.2024 - 08.2024
  • Patiently communicated with patients by answering any questions or concerns.
  • Adapted to a fast-paced dermatology clinic, managing multiple patient files efficiently.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.

Sales Associate

KAISIN FOOD INC.
06.2023 - 08.2024
  • Worked collaboratively with other employees.
  • Effectively communicated to customers about upcoming events and sales.
  • Built relationships with customers to encourage repeat business.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

High School Diploma -

Milliken Mills Highschool
Markham, ON
06-2025

Honours Bachelor's of Health Sciences - Health Sciences

University of Ottawa
06-2029

Skills

  • Analytical problem-solving
  • Analytical problem-solving
  • Analytical problem-solving
  • Customer engagement
  • Effective team collaboration
  • Organizational time strategies
  • Reliable and punctual
  • Goal oriented

Languages

English
Chinese (Cantonese)

Certification

  • Standard First Aid & CPR Level C With AED Awareness October 2023
  • Customer Service Certification April 2024

Timeline

Florist

Jade Garden
02.2025 - 02.2025

Medical Receptionist

Lynde Dermatology
02.2024 - 08.2024

Sales Associate

KAISIN FOOD INC.
06.2023 - 08.2024

High School Diploma -

Milliken Mills Highschool

Honours Bachelor's of Health Sciences - Health Sciences

University of Ottawa

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Michelle Ye