Michelle Ye
Ottawa
Summary
Enthusiastic and reliable individual passionate about creating positive customer experiences and fostering a welcoming environment. Skilled in multitasking, communication, and teamwork, with a strong ability to thrive in fast-paced settings. Dedicated to providing exceptional service and maintaining high standards of quality and efficiency. Eager to bring a positive attitude, strong work ethic, and commitment to excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Florist
Jade Garden
02.2025 - 02.2025
- Multiple orders were balanced efficiently, showcasing strong time management and self-reliance.
- Adaptability ensured smooth handling of changing customer needs and tight deadlines.
- Prepared potted plants and bouquets based on customer requirements.
Medical Receptionist
Lynde Dermatology
02.2024 - 08.2024
- Patiently communicated with patients by answering any questions or concerns.
- Adapted to a fast-paced dermatology clinic, managing multiple patient files efficiently.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Sales Associate
KAISIN FOOD INC.
06.2023 - 08.2024
- Worked collaboratively with other employees.
- Effectively communicated to customers about upcoming events and sales.
- Built relationships with customers to encourage repeat business.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Milliken Mills Highschool
Markham, ON06-2025
Honours Bachelor's of Health Sciences - Health Sciences
University of Ottawa
06-2029
Skills
- Analytical problem-solving
- Analytical problem-solving
- Analytical problem-solving
- Customer engagement
- Effective team collaboration
- Organizational time strategies
- Reliable and punctual
- Goal oriented
Languages
English
Chinese (Cantonese)
Certification
- Standard First Aid & CPR Level C With AED Awareness October 2023
- Customer Service Certification April 2024
Timeline
Florist
Jade Garden
02.2025 - 02.2025
Medical Receptionist
Lynde Dermatology
02.2024 - 08.2024
Sales Associate
KAISIN FOOD INC.
06.2023 - 08.2024
High School Diploma -
Milliken Mills Highschool
Honours Bachelor's of Health Sciences - Health Sciences
University of Ottawa