Yamilet Ramirez-Valadez
Thermal
Summary
Driven to transition into new field, having developed strong customer service skills in a fast-paced retail environment. Excels in creating visually appealing displays and managing client relationships. Seeking to apply these transferrable skills in new and challenging role. Committed to improving and contribute to this organization.
Overview
1
1
year of professional experience
Work History
Florist
Self-employed
10.2023 - Current
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
- Enhanced customer satisfaction by creating visually appealing and personalized floral arrangements.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Provided customers with care directions for flower arrangements.
- Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
- Developed positive relationships with clients and vendors to boost rapport and trust.
- Demonstrated attention to detail when assembling bouquets or installations for various settings such as churches or event venues.
- Developed loyal customer base through attentive service, expert advice, and consistent high-quality product offerings.
- Nurtured flowers to maintain quality and promote longevity.
- Utilized floral design techniques to craft unique floral arrangements.
Education
Associates Degree - Business Administration
Desert Mirage High School
86-150 66th Ave Thermal, CA 92274 United StatesSkills
- Sales and service-oriented
- Customer engagement and assistance
- Attention to detail
- Problem-solving
- Multitasking Abilities
- Time management
- Relationship building
- Analytical thinking
- Excellent communication
- Active listening
- Adaptability and flexibility
- Self motivation
- Client relationship management
- Professionalism
- Continuous improvement
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Florist
Self-employed
10.2023 - Current
Associates Degree - Business Administration
Desert Mirage High School
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