Michelle Sherwood
Calgary,AB
Summary
Proven team leader and efficient communicator, demonstrated through successful tenure at Shannon’s Cleaning Crew Yyc. Renowned for reliability, punctuality, and exceptional attention to detail. Excelled in fostering client relationships and enhancing satisfaction through meticulous cleaning and support services. Skilled in multitasking and time management, ensuring high-quality outcomes in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Residential House Cleaner
Self Employed
Calgary, AB
06.2022 - Current
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
- Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
Crew Leader
Shannon’s Cleaning Crew Yyc
Calgary, AB
09.2022 - 10.2024
- Trained employees in time management and proper ways to complete all cleaning job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
Personal Support Worker
Harmony House
Nanaimo, BC
05.2016 - 10.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Administration of daily medication to patients, reordering medications from pharmacy, communicating with doctors in regards to patient medications, dosages and changes that needed to be made
Education
PSW - Personal Support Worker
Orillia Learning Centre
Orillia, ON06.2004
Highschool Diploma -
Thomas A. Stewart Secondary School
Peterborough, ON06.1998
Skills
- Honest, reliable and punctual
- Excellent oral and written communication skills
- Work well independently as well as a strong team player
- Detail oriented
- Excellent time management and multitasking skills
Languages
English
Full Professional
Timeline
Crew Leader
Shannon’s Cleaning Crew Yyc
09.2022 - 10.2024
Residential House Cleaner
Self Employed
06.2022 - Current
Personal Support Worker
Harmony House
05.2016 - 10.2021
PSW - Personal Support Worker
Orillia Learning Centre
Highschool Diploma -
Thomas A. Stewart Secondary School