Michelle Roberts
SYLVAN LAKE
Summary
Dynamic and dedicated professional with a proven track record at Gregg Distributors, recognized as a top order picker. Skilled in voice picking systems and committed to quality control, I excel in fast-paced environments while prioritizing customer satisfaction. Nominated multiple times for my teamwork and hard work, I thrive on learning and achieving excellence.
I feel I can be a great asset to your company once given the chance.
Overview
28
28
years of professional experience
Work History
Order picker and Counter service
Gregg Distributors
Red Deer
07.2021 - Current
- One of the top three order pickers by quality and quantity.
- I have been selected multiple times as a positive team player.
- Picking orders by voice (headset).
- Paying attention to detail and checking orders are correct.
- Making sure customers are getting what they want.
- Followed safety protocols to maintain a secure working environment.
- Participated in regular training sessions regarding the product, and stayed updated on procedures.
- Communicated effectively with supervisors regarding inventory discrepancies or issues encountered.
- Fulfilled orders quickly to accomplish challenging daily objectives.
Safety Coordinator
2K Mechanical
Red Deer
09.2016 - 04.2021
- Instructed WHMIS
- Achieved COR for the company.
- Conducted safety training sessions for employees and new hires.
- Developed and maintained safety policies and procedures for compliance.
- Monitored workplace conditions to identify potential hazards and risks.
- Coordinated incident investigations to determine root causes of accidents.
- Reviewed safety reports and provided recommendations for corrective actions.
- Prepared safety documentation and maintained accurate records for audits.
- Performed daily workplace inspections to identify potential hazards and corrective action plans.
- Conducted regular safety meetings, orientations and training sessions for employees.
- Maintained records related to OSHA compliance such as accident reports, safety inspection logs.
Cake Decorator and cashier
Sobeys
Red Deer , Rocky Mountain House, Bonnyville
07.1997 - 09.2013
- Ensured compliance with food safety regulations during cake preparation.
- Assisted customers in selecting cake designs and flavors based on preferences.
- Trained new staff on proper decorating techniques and equipment usage.
- Managed inventory of baking supplies and ordered materials as needed.
- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
- Cleaned display cases, utensils, and working spaces to keep sanitary work environment.
- Cashier -
- Processed customer transactions using point-of-sale systems efficiently.
- Maintained accurate cash drawers and performed regular cash reconciliations.
- Handled returns and exchanges following store policies smoothly.
- Trained new cashiers on systems, procedures, and customer service standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Hair Dresser
Marvel Collage
Edmonton, AB01-2001
High School Diploma -
BCHS
Bonnyville, AB01-1999
Skills
- Enjoy working in a fast-paced work environment
- A self-starter can keep busy
- Take pride in my work, nominated for the 'Value Champions Program' for being a hard worker and placing customers first, nominated for a positive team player multiple times
- Motivated (inspired) to learn new things
- Dedicated and hardworking
- Voice picking systems
- Customer service
- Quality control
Timeline
Order picker and Counter service
Gregg Distributors
07.2021 - Current
Safety Coordinator
2K Mechanical
09.2016 - 04.2021
Cake Decorator and cashier
Sobeys
07.1997 - 09.2013
Hair Dresser
Marvel Collage
High School Diploma -
BCHS