Michelle Raby

• Greeted clients at the door, walked them around the showcases answering questions about countertop styles, sizes, colours, materials.

• Help create a design that they would like.

• drew up plans, cost per material and items as well of the total cost.

•took payments, answered phones, scheduled pick up times

• tracked inventory and checked on clients countertop process as needed.

• Opened office on Saturdays and Closed, keys and access code.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Front end Manager substitute when staff shortage.
• Western Union transactions