Summary
Overview
Work History
Education
Skills
Job Related Training
Languages
Timeline
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Michelle Perez

Michelle Perez

Riverside

Summary

I am currently a full-time nursing student, estimated to graduate September, 2024. I have plenty of background experience working with people and assisting with their customer needs. Additionally, I have successfully obtained effective nursing skills throughout my clinical hours within my nursing program.

Overview

12
12
years of professional experience

Work History

Regional Sales Representative

Field Sport Inc
01.2016 - 08.2023
  • I started working for Field Sport Inc as a customer service representative in January 2016
  • By March 2016 I was promoted to Office Assistant & Vendor Central Manager
  • As a customer service representative, I was in charge of communicating with customers via email in regards to orders placed, answering phones, processing orders and returns
  • As an Office Assistant and Vendor Manager I had a variety of tasks I was in charge of daily
  • Office assistant- I worked with a multi-line phone, copy machine, scanned and filed documents, prepared quarterly business tax reports using Microsoft Excel, write out checks for bills and collect payment for invoices
  • Vendor Manager- I was in charge of our business relationship within our company and Amazon
  • I took care of bulk buys, processed weekly PO's, and negotiated any changes with our Co-Op Terms and Conditions
  • I worked with QuickBooks to process and create invoices
  • September 2018, I was a Regional Sales representative
  • I was in charge of processing new dealer's information in our data system and maintaining a business relationship with our customers via phone and email.

BDC- Business Development Representative

Penske Toyota Scion of West Covina/Penske Audi of West Covina
07.2014 - 01.2016
  • As a Business Development Representative, I worked with customers scheduling appointments for service and assisting them with any issues that they experienced with their vehicle
  • I worked with inbound and outbound calls, processed customer's information into our system, and dealt with a multi-line phone daily.

Sales Associate/CSR

Ross
04.2012 - 07.2014
  • As a Sales Associate and Customer Service Representative at Ross, I worked with customers; arranged the clothes by size, style, and tag descriptions
  • I worked in the fitting rooms counting the customers items before entering the fitting rooms
  • I also worked with a multi-line phone and assisted customers calling in with any questions or concerns.

Recovery team/Seasonal

Macy's
11.2011 - 01.2012
  • As a Recovery team member, I worked customer service helping the customers with any questions
  • I also worked arranging clothes, folding the clothes on the tables, arranging the racks, sorting clothes by name brand, and doing some go-backs.

Education

Vocational Nursing Diploma - Vocational Nursing

American Career College
Ontario, CA
09.2024

High School Diploma -

Valley High School
Hacienda Heights, CA
06.2009

Skills

  • Professional Networking
  • Leadership skills
  • Communication skills
  • Team Player
  • Computer savvy
  • Bilingual (Spanish & English)
  • Bedside patient care
  • Assist with ADL'S
  • Monitor vital signs
  • Administer medication
  • Administer injections
  • Wound care

Job Related Training

I have great communication skills and leadership skills. I can adapt to any type of environment and complete my work with little to no supervision. I am computer savvy. I work well with others in groups to get work done faster, but I can work alone just as well.

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Regional Sales Representative

Field Sport Inc
01.2016 - 08.2023

BDC- Business Development Representative

Penske Toyota Scion of West Covina/Penske Audi of West Covina
07.2014 - 01.2016

Sales Associate/CSR

Ross
04.2012 - 07.2014

Recovery team/Seasonal

Macy's
11.2011 - 01.2012

Vocational Nursing Diploma - Vocational Nursing

American Career College

High School Diploma -

Valley High School

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Michelle Perez