Michelle Paré
Summary
Accomplished educator with a track record of fostering student engagement and literacy development, notably at CSCPROVIDENCE. Skilled in bilingual instruction (French and English), leveraging organizational skills and technology integration, including Google Classroom, to enhance learning outcomes. Proven mentor and collaborator, achieving significant improvements in student performance and standardized testing.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Teacher
CSCPROVIDENCE
01.2004 - Current
- Developing strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Enhancing classroom engagement through the use of interactive and diverse teaching methods, such as group projects and hands-on activities.
- Continuously pursuing professional development opportunities such as workshops and conferences to stay current in educational trends, such as performing EQAO Province-Wide Scoring, Volunteering as School EQAO Coordinator and Team Leader in student literacy preparation.
- Organizing extracurricular activities and field trips that enriched students' learning experiences outside traditional classroom settings, such as School Gymnastics Team Teacher Representative and after school homework clubs.
- Mentoring and evaluating new Teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
- Creating and developing lesson plans to meet students' academic needs particularly in various French Language and Literature courses.
- Creating lessons and online testing materials to facilitate remote learning, while working as a continuous Virtual Teacher for grades 1-12.
- Designing detailed learning plans for struggling students based on test, homework and assignment records as a Summer Literacy Teacher for grades 9-12.
Office Manager
Buff's Excavation and Snow Removal
05.2021 - Current
- Providing exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Streamlining office operations by implementing efficient filing systems and organizational strategies.
- Serving as liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Enhancing office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Optimizing office space utilization, leading to more efficient and productive work environment.
- Handling sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Providing comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
Bilingual Customer Service Representative
Green Shield Canada
05.2003 - 09.2004
- Assisted customers with French and English language inquiries in timely and professional manner.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed high-volume inbound calls, effectively prioritizing issues to ensure swift resolution and minimize hold times for customers.
- Enhanced customer satisfaction by addressing and resolving complex inquiries in both French and English languages.
- Provided language translation services for customer service inquiries.
- Maintained high levels of customer satisfaction through empathetic listening, timely problem resolution, and personalized attention.
- Identified and responded to customer requests and concerns through email, online chat, and phone for both French and English speaking customers.
- Collaborated with other departments as needed to resolve customer issues that required cross-functional support or expertise.
- Ensured confidentiality of sensitive customer information by adhering strictly to data protection regulations during all interactions.
- Contributed to positive work environment by fostering collaboration and open communication among diverse team members.
Bilingual Tutor
CSCPROVIDENCE
09.1998 - 06.2004
- Monitored student progress through regular assessments, adjusting teaching methods as needed for optimal results.
- Implemented creative teaching strategies that incorporated real-life scenarios, making language acquisition more relevant and practical for students.
- Communicated regularly with parents regarding student progress, challenges, and areas of improvement, fostering collaborative approach to bilingual education.
- Assisted children in achieving better understanding of specific subject material and taught study skills necessary for academic success.
- Developed strong relationships with students'' families, helping to facilitate communication between home and school environments.
- Performed instructional interventions under guidance of certified teacher to support bilingual students.
- Provided support for students struggling with challenging concepts, leading to better understanding of course materials.
- Assisted students in preparing for standardized language tests, resulting in higher scores and improved overall performance.
- Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas.
- Conducted review sessions to help students prepare for tests.
- Conducted tutoring sessions at schools, homes and public spaces.
- Collaborated with teachers, administrators and parents to determine how best to support student success.
Education
Bachelor of Education - Intermediate-Senior Divisions; French/Geography
University of Windsor
Windsor, Ontario06.2005
Bachelor of Arts - Honours Degree in French Language And Literature
University of Windsor
Windsor, Ontario06.2003
Additional Qualifications - Religious Education, Part 1
University of Windsor
Windsor, Ontario07.2007
Sexual Abuse Prevention Program - Completed
Supplementary Information
High School Diploma -
École Secondaire L'Essor
Tecumseh, Ontario06.1998
Skills
-Organizational Skills
-Excellent multi-tasking ability
-Clear oral/written communication in both French and English
-Computer Skills
-Problem Resolution
-Teamwork and Collaboration
-Professional and Courteous
-Student Engagement
-Parent-Teacher Communication
-Positive Role Model and Mentor
-Differentiated Instruction
-Collaborative learning
-Student-Centered Learning
-Group and individual instruction
-Student assessment
-Technology Integration
-Performance Assessments
-Literacy development
-Standardized Testing
-Positive Reinforcement
-Online Teaching
-Google Classroom
-Ontario Teaching Certification
Languages
French
Native or Bilingual
English
Native or Bilingual
Certification
Ontario Teacher Certification
Timeline
Office Manager
Buff's Excavation and Snow Removal
05.2021 - Current
Teacher
CSCPROVIDENCE
01.2004 - Current
Bilingual Customer Service Representative
Green Shield Canada
05.2003 - 09.2004
Bilingual Tutor
CSCPROVIDENCE
09.1998 - 06.2004
Bachelor of Education - Intermediate-Senior Divisions; French/Geography
University of Windsor
Bachelor of Arts - Honours Degree in French Language And Literature
University of Windsor
Additional Qualifications - Religious Education, Part 1
University of Windsor
Sexual Abuse Prevention Program - Completed
Supplementary Information
High School Diploma -
École Secondaire L'Essor
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