Michelle Owen
Santa Maria
Summary
Detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients.
Overview
19
19
years of professional experience
Work History
Certified Phlebotomy Technician
Marian Regional Medical Center
Santa Maria
08.2013 - Current
- Prepared and packaged specimens for courier transport.
- Sanitized work area after every patient to prevent contamination and spread of disease.
- Managed inventory of phlebotomy supplies and reordered stock as necessary.
- Performed phlebotomy practices on an out patient basis, as well as some inpatient services.
- Provided patient education regarding the procedure being performed and post-procedure care instructions.
- Organized workflows within the laboratory setting in order to maximize efficiency.
- Entered patient information and test orders into computer systems accurately.
- Labeled specimens accurately with patient information and collected data.
- Interacted with patients to gather and record data prior to blood draws.
- Complied with HIPAA regulations when handling confidential patient information.
- Maintained a clean, organized, and safe working environment to meet OSHA standards.
- Performed venipunctures and capillary punctures on patients of all ages.
- Participated in continuing education programs related to phlebotomy practices.
- Input medical and insurance information into database for inclusion in patient records.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Identified patients using proper procedures prior to specimen collection.
- Assisted in training new phlebotomy technicians on proper techniques.
- Used heel and finger stick methods to obtain blood from capillaries.
Outpatient Phlebotomy Lead
Central Coast Pathology
San Luis Obispo
09.2006 - 08.2013
- Operated equipment and machinery according to safety guidelines.
- Recognized by management for providing exceptional customer service.
- Managed inventory and supplies to ensure materials were available when needed.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Phlebotomy Certification - Medical Laboratory Science
San Luis Obispo General Hospital
San Luis Obispo, CA12-1988
Some College (No Degree) - Medical Coding
Santa Barbara City College
Santa Barbara, CASkills
- Venipuncture techniques
- Specimen handling
- Patient identification
- Inventory management
- Data entry accuracy
- HIPAA compliance
- Safety protocols
- Team collaboration
- Problem solving
- Quality control
- Sample processing
- Medical waste management
- Communication
- Phlebotomy technician (PT)
- Blood Draw Preparation
- Patient identification accuracy
- Sample and form matching
- Workflow organization
- Effective communication
- Training and mentoring
- Manage employees
- Team management
- Project management specialist
- Work site management
Timeline
Certified Phlebotomy Technician
Marian Regional Medical Center
08.2013 - Current
Outpatient Phlebotomy Lead
Central Coast Pathology
09.2006 - 08.2013
Phlebotomy Certification - Medical Laboratory Science
San Luis Obispo General Hospital
Some College (No Degree) - Medical Coding
Santa Barbara City College
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