Petra Rubalcava
University of California Riverside
San Bernardino
1
Language
1
Certification
25
years of professional experience
Compassionate Phlebotomy Technician with expertise in venipuncture, patient safety, and regulatory compliance. Committed to enhancing patient experiences through effective communication and teamwork.
Work History
Certified Phlebotomy Technician
20 Years 10 Months- Collected blood samples using various techniques to ensure patient comfort and safety.
- Processed specimens in compliance with laboratory protocols and quality standards.
- Trained new phlebotomy staff on best practices and procedural adherence.
- Implemented process improvements that enhanced sample collection efficiency.
- Verified accuracy of patient identification numbers during sample collection process.
- Inspected equipment regularly to ensure proper functioning before use.
- Maintained accurate records of procedures and patient interactions for regulatory compliance.
- Packaged and shipped specimens to Reference Laboratory
- Collaborated with healthcare teams to optimize patient care and service delivery.
- Maintained sterile environments for safe and effective sample collection, reducing contamination risks.
- Consistently followed student health center protocol for proper disposal of biohazardous waste materials, ensuring safety compliance.
- Enhanced patient comfort by maintaining a calm and professional demeanor during blood draw procedures.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Exhibited strong interpersonal skills when interacting with patients from various cultural backgrounds to establish rapport quickly.
- Upheld strict confidentiality standards to protect sensitive patient information in accordance with HIPAA regulations.
- Provided compassionate care for anxious patients throughout the phlebotomy process, easing fears and creating a positive experience.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Monitored supply levels and placed orders for laboratory supplies.
- Assumed a specialized administrative role in incident management
- Designated back up for the SHCC BSEC and BES
Phlebotomist Technician
2 Years 1 Month- Performed venipuncture and capillary punctures with precision, minimizing patient discomfort and ensuring accurate results.
- Collected blood samples using established protocols to ensure patient safety and sample integrity.
- Maintained accurate records of blood collection procedures and patient information for compliance with regulations.
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
- Upheld HIPAA compliance through careful management of confidential patient records and lab results.
Education
Certified Phlebotomy Technician - Phlebotomy
Skills
Venipuncture techniques
Order of draw mastery
Patient data management
Specimen transportation
Proper labeling techniques
Infection control
Confidentiality practices
Regulatory compliance
Emergency response training
Data entry
Documentation accuracy
Emergency response
Patient confidentiality
Heartsaver CPR AED (CPR AED)
Collaboration skills
Certification
- Certified Phlebotomy Technician
Languages
Spanish
Timeline
Certified Phlebotomy Technician
University of California Riverside
10.2005 - CurrentRead More
Phlebotomist Technician
Mobile Phlebotomist Technician
02.2002 - 03.2004Read More
Boston Reed Company
Certified Phlebotomy Technician from Phlebotomy
Read More