Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Michelle Moorehead

Brandon,MB

Summary

Dynamic medical professional with a proven track record at Shared Health, excelling in customer service and staff mentoring. Recognized for creating a comprehensive reference guide that optimized scheduling workflows. Adept at problem-solving and maintaining meticulous attention to detail, ensuring high-quality patient care and efficient operations.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Clerk

Shared Health
Brandon, Manitoba
12.2009 - Current
  • Assisted patients with inquiries and complaints in a professional manner, while directing them appropriately.
  • Utilized computer software programs to schedule and register patients.
  • Entered data into computer systems accurately and efficiently.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Mentored new staff.
  • Created a reference guide for nuclear medicine and cardiology scheduling.

Medical Assistant

Western Medical Clinic
Brandon, Manitoba
05.2007 - 12.2009
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Provided assistance to medical staff in performing minor surgical procedures.

Education

Certified Medical Assisting Professional Diploma -

Academy of Learning
Brandon, MB
04-2007

Business Administration -

Assiniboine Community College
Brandon, MB
04-2003

Skills

  • Customer service
  • Staff mentoring
  • Reference guide creation
  • Problem solving
  • Effective communication
  • Workflow optimization
  • Patient scheduling
  • Data entry
  • Medical terminology
  • Experience in both slating clerk and clerk III

Certification

  • Certified with Basic Cardiac Life and Heart Saver Certification

References

Angela Bird

Capital ____ Administrator Diagnostic Services

204 578 4042

Salem Yuoness

Medical Director- Nuclear Medicine

Brandon MB

204 578 

Timeline

Clerk

Shared Health
12.2009 - Current

Medical Assistant

Western Medical Clinic
05.2007 - 12.2009

Certified Medical Assisting Professional Diploma -

Academy of Learning

Business Administration -

Assiniboine Community College

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Michelle Moorehead