Michelle Midgette
Huntington Beach,CA
Summary
Highly organized with a strong ability to multitask and complete my work effectively! I have a strong foundation in communication and I am always eager to learn.
Overview
3
3
years of professional experience
Work History
Customer Care Representative/Technical Support Representative
AMD Direct Inc.
09.2023 - Current
- Manage high call volume along with two separate email inboxes daily.
- Navigate multiple computer systems, browsers, and applications to find information.
- Participate in weekly team meetings, taking and giving constructive criticism.
- Provide product support, assisting customers with troubleshooting and any other technical questions.
- Cross trained in order to assist other departments when needed: billing, shipping, manufacturing.
Data Entry Administrator
PT Industries Inc.
07.2022 - 08.2023
- Managed data entry quickly and precisely to meet Boeing commerical and military deadlines.
- Took special training and met the qualifications to submit work in the Boeing government portal.
- Trained to assist other departments in quoting bids, reviewing blueprints, manufacturing, etc.
- Created my own organized filing system for my department's documents.
Administrative Assistant
First Team Real Estate
10.2021 - 11.2022
- Answered multi-line phone system, routing calls to our agents and proper departments.
- Maintained confidentiality of sensitive information with a secure filing system.
- Worked under important deadlines, ensuring all proper documentation was available in order to close on a home.
- Trained to assist the billing department and created their first program for tracking all company expenses.
Education
Associate of Arts - Communications
Orange Coast College
Costa Mesa, CA06-2016
Skills
- Quickbooks, Excel, Logicbroker
- Data entry
- Customer service
- Call center experience
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Customer Care Representative/Technical Support Representative
AMD Direct Inc.
09.2023 - Current
Data Entry Administrator
PT Industries Inc.
07.2022 - 08.2023
Administrative Assistant
First Team Real Estate
10.2021 - 11.2022
Associate of Arts - Communications
Orange Coast College
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