Michelle Mellandres
Surrey,Canada
Summary
To be involved in work where I can utilize skill and creatively involve with system that effectively contributes to the growth of organization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Pizza Hut (White Rock – South Surrey)
11.2023 - Current
- Resolve customer complaints
- Monitor and assign task to staff
- Promote special menu items and make Recommendations to guests
Restaurant Manager
Asha Bhosle Contemporary Indian Cuisine
10.2022 - 10.2023
- Action to correct any problems
- Scheduled staff shifts, considering peak times and individual availability.
- Supervise proper order and flow of orders and dishes
- Ensure high standards of food hygiene, preparation methods, and safety guidelines, cleanliness and food preparation
- Implement First-In-First-Out (FIFO) system to guarantee the freshness and quality of food items
Shift Supervisor
Wendy’s
08.2017 - 03.2021
- Train junior staff
- Resolve customer complaints
- Monitor and assign task to staff
- Promote special menu items and make Recommendations to guests
- Supervise proper order and flow of orders and dishes
Education
Bachelor of Science - Public Administration
City College of Lucena
Lucena City04.2016
Skills
- Baking
- Verbal communication
- Microsoft
- Office
- Multitasking
- Written communication
- Ability to work for long hours
Certification
- National Certificate II, Bread and Pastry Production, 15045602010696, 09/14/15
- LMSTC - Awardee, Bread and Pastry Production, 05/05/15
- ServeSafe International Examination, Alghanim International Light Food and Refreshments Co. W.L.L. (Wendy’s Kuwait), 06/24/19 - 06/24/24
- Probe-it Food safety ( Canada ) 01/24/2024 - 01/22/2029
Languages
English
Professional Working
Training
- St. Ferdinand Parochial Office | Lucena City, Philippines
- Office Secretary
- 01/2017 - 08/2017
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Processed payroll information according to established procedures.
Disclaimer
Michelle A. Mellandres
Timeline
Shift Supervisor
Pizza Hut (White Rock – South Surrey)
11.2023 - Current
Restaurant Manager
Asha Bhosle Contemporary Indian Cuisine
10.2022 - 10.2023
Shift Supervisor
Wendy’s
08.2017 - 03.2021
Bachelor of Science - Public Administration
City College of Lucena