Michelle Abardo Mellandres
Surrey,Canada
Summary
To be involved in work where I can utilize skill and creatively involve with system that effectively contributes to the growth of organization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Pizza Hut White Rock – South Surrey
11.2023 - Current
- Resolve customer complaints
- Monitor and assign task to staff
- Promote special menu items and make Recommendations to guests
- Check with guests to ensure that they are enjoying their meals and take action to correct any problems
Restaurant Manager
M.H Alshaya W.L.L o/a Asha’s- Spoon- Abu Halifa Restaurant, Kuwait
, Kuwait
10.2022 - 10.2023
- Company Overview: ( Casual Fine Dining)
- Supervise proper order and flow of orders and dishes
- Ensure quality standards of food including preparation duties, dress guidelines, cleanliness and food preparation
- Implement First-In-First-Out (FIFO) system to guarantee the freshness and quality of food items
- ( Casual Fine Dining)
Shift Supervisor
Alghanim International Light food and Refreshments Co. W.L.L o/a Wendy’s Kuwait
, Kuwait
08.2017 - 03.2021
- Train junior staff
- Resolve customer complaints
- Monitor and assign task to staff
- Promote special menu items and make Recommendations to guests
- Supervise proper order and flow of orders and dishes
Office Secretary
St. Ferdinand Parochial Office
Lucena City, Philippines
01.2017 - 08.2017
Education
Bachelor of Science - Public Administration
City College of Lucena
Lucena City, Philippines01.2016
Skills
- Baking
- Microsoft Office
- Written communication
- Verbal communication
- Multitasking
- Ability to work for long hours
Certification
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Accomplishments
- National Certificate II, Bread and Pastry Production, 15045602010696, 09/14/15
- LMSTC - Awardee, Bread and Pastry Production, 05/05/15
- ServeSafe International Examination, Alghanim International Light Food and Refreshments Co. W.L.L. (Wendy’s Kuwait), 06/24/19, 06/24/24
Certified By
Michelle A. Mellandres
Seminars And Trainings Attended
- Bread and Pastry Production, Lucena Manpower Skills Training Center, 01/01/15 - 04/30/15
- On-the-Job-Training, City Accounting Office, 12/01/15 - 02/28/16
- Running Better Shift Training, Alghanim International Light Food and Refreshments Co. W.L.L. (Wendy’s Kuwait), 12/01/18
- Managing Profitable Shift, Alghanim International Light Food and Refreshments Co. W.L.L. (Wendy’s Kuwait), 06/20/19
Timeline
Shift Supervisor
Pizza Hut White Rock – South Surrey
11.2023 - Current
Restaurant Manager
M.H Alshaya W.L.L o/a Asha’s- Spoon- Abu Halifa Restaurant, Kuwait
10.2022 - 10.2023
Shift Supervisor
Alghanim International Light food and Refreshments Co. W.L.L o/a Wendy’s Kuwait
08.2017 - 03.2021
Office Secretary
St. Ferdinand Parochial Office
01.2017 - 08.2017
Bachelor of Science - Public Administration
City College of Lucena