Michelle McLaughlin
Newmarket
Summary
Dynamic Paint Department Sales Associate at The Home Depot, recognized for exceptional color matching expertise and proactive customer engagement. Enhanced team performance through effective training and merchandising strategies, driving customer satisfaction and boosting sales. Skilled in paint mixing and adept at upselling, contributing to a vibrant shopping experience.
With solid background in assisting customers in selecting right paint products and providing expert advice on color matching. Proven track record in maintaining organized department and ensuring product availability. Demonstrated ability to communicate effectively and provide excellent customer service.
Overview
10
10
years of professional experience
Work History
Paint Department Sales Associate
The Home Depot
10.2014 - Current
- Achieved a customer satisfaction by providing comprehensive product knowledge and personalized paint solutions.
- Proactive customer engagement and effective upselling techniques.
- Collaborated with the team to create appealing paint displays
- Trained new associated on product features and customer service protocols, enhancing team performance and customer skills.
- Packdown in aisles
- Make order fo products we are low in to maintain full bays.
- Help merchandise paint trains for upcoming sales
- Help suppliers set up display bays for the paint displays.
Education
Bussiness
Senca College
King CityHigh School Diploma -
St Roberts
Thornhill, ON06-1980
Skills
- Color matching expertise
- Paint mixing
- Stock replenishment
- Merchandising strategies
- Cross trained in Pro Desk
- Crossed trained in some Flooring and Decor
- Cross trained in Cash and Returns
Timeline
Paint Department Sales Associate
The Home Depot
10.2014 - Current
Bussiness
Senca College
High School Diploma -
St Roberts
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