Michelle Lennox
Calgary,AB
Summary
Dedicated Childcare Supervisor with 17 years of proven skills in team support, collaboration on projects, leadership, program delivery, and ensuring health & safety protocols and company polices are met in the Children & Youth department at Westside Recreation Centre.
Served as a member on the Joint Health & Safety committee for 2 years.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Childcare Supervisor
Westside Recreation Centre
Calgary, AB
10.2017 - Current
- Knowledge of Alberta Health & safety childcare regulations
- Knowledge of Occupational Health & Safety standards and regulations,with experience in implementing safety protocols and ensuring compliance in the workplace.
- Conduct staff training sessions, mentor team members, conflict resolution, lead team meetings and facilitate collaboration
- Implementing company policies
- Manage scheduling and daily operational support for staff
- Knowledge of Xplor- online platform- including payment transactions, data inputting, registering participants, profile maintenance, printing reports.
- Knowledge of the UKG platform, time sheet management and recruiting staff
- Customer service-frontline administrative duties including taking payments, handling parent inquiries and supporting communication between staff volunteers and parents.
- Contribute to planning and implementing age-appropriate programs and events, carrying out lessons and activities that creates fun,engaging environment
- Actively engage with children in drop-in and structured program settings, supporting individual and group developmental needs
- Acting Preschool Programmer while Preschool Programmer was on maternity leave
- Senior coverage in Children & Youth department when needed
Assistant Childcare Supervisor
Westside recreation Centre
Calgary, Alberta
05.2008 - 10.2017
- In 2010, Collaborated on the development of the new Child Development Centre, contributing to the play structure (climber) design, equipment selection and supply procurement.
- Knowledge of Alberta Health & safety childcare regulations
- Knowledge of Occupational Health & Safety standards and regulations,with experience in implementing safety protocols and ensuring compliance in the workplace
- Mentor team members, conflict resolution, lead team meetings and facilitate collaboration
- Implementing company policies
- Daily operational support for staff
- Knowledge of Class- profile maintenance, inputting block booking drop- in childminding.
- Time sheet management
- Customer service-frontline administrative duties including taking payments, handling parent inquiries and supporting communication between staff volunteers and parents.
- Contribute to planning and implementing age-appropriate programs and events, carrying out lessons and activities that creates fun,engaging environment
- Actively engage with children in drop-in and structured program settings, supporting individual and group developmental needs
- Acting Childcare Supervisor when needed
Licensed Dayhome Provider
Churchill Park Dayhome Agency
Calgary, Alberta
11.2006 - 04.2008
- Provided nurturing care to children ages 2-5 yrs old
- Based on a learning through play based model
- Conducted regular observations
- Successfully met the dayhome agency’s requirements including monthly check-ins.
Piano Teacher
Brentwood School of Music
Victoria, British Columbia
09.1996 - 06.2002
- Piano Teacher
- Prepared students for recitals, festivals, and Toronto Conservatory Exams
- Collected payments
After School Care
Oakes Elementary School
Victoria , BC
09.1995 - 06.1996
Daycamp Supervisor & Preschool Leader
Courtney Recreation Centre
Courtenay, British Columbia
03.1994 - 08.1995
- Leader of a drama preschool program I designed
- Daycamp Supervisor- included outdoor nature studies (overnight stay once a week, throughout the summer), responsible for driving small passenger bus (class 4 licence -expired)
Education
Early Learning in Childcare
Mount Royal University
Calgary, ABParalegal Diploma
Thompson Education & Direct
Victoria , BCPiano Teacher Certificate - Piano Teacher
Victoria Conservatory of Music
Victoria , BcSkills
- Leadership & Supervision
- Team support & Collaboration
- Health & Safety protocols
- Policy implementation
- Committee participation (Joint Health & Safety committee)
- Communication & problem solving
- Program delivery
- Child development- infant, toddlers, preschoolers
- Early childhood in music
- Patience
Certification
- Early Learning in Childcare Certificate-Mount Royal University-Level 2
- Paralegal Diploma-Thompson Education Direct
- Piano Teacher Certificate- Victoria conservatory of Music
- First Aid- CSA Standard Z1210-17 IFA
- Proof of Vulnerable Sector Search
- WHMIS
- JHSC Certification
- High 5
Timeline
Childcare Supervisor
Westside Recreation Centre
10.2017 - Current
Assistant Childcare Supervisor
Westside recreation Centre
05.2008 - 10.2017
Licensed Dayhome Provider
Churchill Park Dayhome Agency
11.2006 - 04.2008
Piano Teacher
Brentwood School of Music
09.1996 - 06.2002
After School Care
Oakes Elementary School
09.1995 - 06.1996
Daycamp Supervisor & Preschool Leader
Courtney Recreation Centre
03.1994 - 08.1995
Early Learning in Childcare
Mount Royal University
Paralegal Diploma
Thompson Education & Direct
Piano Teacher Certificate - Piano Teacher
Victoria Conservatory of Music